switch from current 3 month ARB to 12 month

10 years 1 month ago #241626 by ThePiston
How would we switch all of our plans from a 3 month payment system to 12 month? All plans are using auth.net's ARB system so they already have a payment plan that's recurring.

Thanks

CB 2.3, CBsubs 4.3, PHP 7.1, J! 3.9.X

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10 years 3 weeks ago #241967 by krileon
Replied by krileon on topic switch from current 3 month ARB to 12 month
Set all your current plans to no longer allow renewals or new subscriptions then create new plans with the new durations that allow upgrades. The alternative is cancel all the recurring profiles within Authorize.net and edit your plans then adjust their duration as needed. Everyone will then need to manually renew when they expire to the new duration. Also note I recommend most sites to use Single Payments as it makes it much easier to do plan adjustments as there is no obligation established through a recurring contract.


Kyle (Krileon)
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10 years 3 weeks ago #241970 by ThePiston
Replied by ThePiston on topic switch from current 3 month ARB to 12 month
our payment processor would not allow yearly subscriptions - they said it was too much financial burden if members cancelled or the website died. They forced us to have a 3 month maximum membership so we went with ARB. We have a new processor so need to go back to yearly. major issue it seems. We have a lot of complex plans. Would really rather not duplicate every one of them

CB 2.3, CBsubs 4.3, PHP 7.1, J! 3.9.X

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