Refund this Payment manually car (because) : --- Refund doesn't work.

9 years 3 days ago #262584 by cavo789
Hello

It's not new but it's the first time I take the time to comes here and to mention this : Refund is buggy I think.

I've CBSubs 4.0.0-rc.2 and when trying to make a refund, I receive a message part in French, part in English (ok, not a problem) but an error message telling that refund isn't done.

The payment has been done a few hours ago, the customer has choosen an incorrect plan so I wish to cancel the sell and let him to make a new one; good plan this time.

I refund thus 100% of the amount and choose "Final". I give an explanation and click on refund.

Then, CBSubs tell me :
"Erreur
Impossible de sauvegarder refund this Payment manually car:"

because what ? Don't know....

Can you help please ?

See attach screenshots.

Thanks.

Developper of aeSecure, optimizing and securing your web Apache sites
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8 years 11 months ago #262792 by cavo789
Someone ? I won't be able to refund soon (don't think that Paypal will allow me to refund a payment of last week...)

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