CB Subscription issue with settings

6 years 8 months ago #295226 by craschnburn
CB Subscription issue with settings was created by craschnburn
Hello
The following are my specifications:
Joomla 3.6.5
CB 2.1.2
CBSUB 4.1.0+build.2017.05.19.15.39.30.520d1fe23


I have an issue with settings of CBSUB. It returns an error:

412 Error

Your request got filtered out due to possible security issues.

One or more things in your request were suspicious (defective request header, invalid cookies, bad parameters)

If you think you did nothing wrong:

try again with a different browser
avoid any evil characters inside the request url
If you are the owner of the website, you can consider revising the rules of the mod_security module or turning it off from your Web Hosting Control Panel.

Please help.

Thanks,
Tom
* I hope i did submit this in the wrong section. That is always my fear with Forums.

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6 years 8 months ago #295232 by krileon
Replied by krileon on topic CB Subscription issue with settings
It's a mod_security false positive. The message directly states how to resolve your issue "If you are the owner of the website, you can consider revising the rules of the mod_security module or turning it off from your Web Hosting Control Panel.". You need to adjust your mod_security rules. Contact your host if unsure how as they may be able to help you.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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