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Subs upgrade with recurring payment

5 years 4 weeks ago #311421 by autobahn
Subs upgrade with recurring payment was created by autobahn
If a member who pays by PayPal Recurring Payment upgrades their subscription to a more expensive one what effect does this have on the actual payment process? i.e. will they be asked to set up a new recurring payment and will the original one be cancelled?

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5 years 4 weeks ago #311450 by krileon
Replied by krileon on topic Subs upgrade with recurring payment
It should cancel the existing subscription and then subscribe to the new one. This assumes you've configured the API credentials in your PayPal gateway to allow CBSubs to cancel subscriptions via API call otherwise CBSubs can't cancel it for them and they'll need to cancel it themselves.

Kyle (Krileon)
Community Builder Team Member
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5 years 4 weeks ago #311460 by autobahn
Replied by autobahn on topic Subs upgrade with recurring payment
That's excellent! I've just updated the API credentials so that should all be in place now.

Thank you for such a quick and clear response - as always :)
The following user(s) said Thank You: nant, krileon

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  1. Forums
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