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Manual renewal

3 years 10 months ago #318978 by RobertvanderHulst
Manual renewal was created by RobertvanderHulst
I want to give a customer a few months extra for a subscription, because of financial problems due to the CoVid19 crisis.
What is the easiest way to do this ?
Of course I can bypass the UI and modify dates in the underlying MySql tables, but it would be nice if there is a supported way to do this.

Robert

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3 years 10 months ago #318980 by beat
Replied by beat on topic Manual renewal
To do that, just go to CBSubs Subscriptions and click on the id of the subscription you want to edit. Then change the expiration date and save it.
Beat - Community Builder Team Member

Before posting on forums: Read FAQ thoroughly -- Help us spend more time coding by helping others in this forum, many thanks :)
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3 years 10 months ago #318982 by RobertvanderHulst
Replied by RobertvanderHulst on topic Manual renewal
I had tried that but the links on the subscription page do not bring me to that info.
I finally discovered that when I click on the link in the last column (the Id) then I will be brought to the right page.
That was very well hidden. Maybe you can make this a bit more visible ?

Robert

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  1. Forums
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