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Question on "overlapping" subscriptions and Plan images
- Pomond
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Senior Member
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3 years 8 months ago #319722
by Pomond
Replied by Pomond on topic Question on "overlapping" subscriptions and Plan images
Hi!
As proposed, I Deleted the Sponsor plan from the member account using the Subscriptions tab of that user within the Joomla back end > CB members.
This seemed to work as expected: The Sponsor subscription was removed, the Gold Sponsor subscription remained, and the overall Subscription tab for that member was updated to remove the extraneous subscription options. Also, the Joomla User Group granted to a Sponsor subscription was properly rolled back/removed from this member.
However, now this Gold Sponsor has no plan image. (Before, the plan image for the Sponsor subscription appeared for this account.) Any ideas for enabling the Gold Sponsor plan image?
Thanks again for your help!
As proposed, I Deleted the Sponsor plan from the member account using the Subscriptions tab of that user within the Joomla back end > CB members.
This seemed to work as expected: The Sponsor subscription was removed, the Gold Sponsor subscription remained, and the overall Subscription tab for that member was updated to remove the extraneous subscription options. Also, the Joomla User Group granted to a Sponsor subscription was properly rolled back/removed from this member.
However, now this Gold Sponsor has no plan image. (Before, the plan image for the Sponsor subscription appeared for this account.) Any ideas for enabling the Gold Sponsor plan image?
Thanks again for your help!
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krileon
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3 years 8 months ago #319731
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Question on "overlapping" subscriptions and Plan images
Ensure the Gold Sponsor plan has a image assigned to it under Integrations > Plan Image next be sure within your plan image field under Parameters > Display you have selected your Gold Sponsor plan.However, now this Gold Sponsor has no plan image. (Before, the plan image for the Sponsor subscription appeared for this account.) Any ideas for enabling the Gold Sponsor plan image?
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
- Pomond
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Senior Member
- Posts: 57
- Thanks: 16
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3 years 8 months ago #319733
by Pomond
Replied by Pomond on topic Question on "overlapping" subscriptions and Plan images
Thank you so much!
The issue was the Plan Image field within CB: I had not selected the extra plan options I added, which appeared in Parameters > Display. Now, it works great! Thanks again!
The issue was the Plan Image field within CB: I had not selected the extra plan options I added, which appeared in Parameters > Display. Now, it works great! Thanks again!
The following user(s) said Thank You: krileon
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