credit card name coming through incorrectly

3 years 6 months ago #320572 by cjmicro
People have signed up, and get an email back, thank you for signing up with your mastercard... but they used visa. Where does that come from?

Cheryl

Please Log in to join the conversation.

3 years 6 months ago #320579 by krileon
Replied by krileon on topic credit card name coming through incorrectly
We don't have any emails that send out thanking users for paying with a mastercard. CBSubs doesn't send any emails at all out of the box (none are configured by default). My guess is either the payment gateway is doing it or you've configured an email within CBSubs either under the Presentation tab of one of your plans, the CBSubs Emails integration tab, or through CBSubs Mailer.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

Moderators: beatnantkrileon
Time to create page: 0.185 seconds

Facebook Twitter LinkedIn