Paypal return after payment

1 month 3 weeks ago #323905 by vrichard
Paypal return after payment was created by vrichard
I have a proble m with the paypal gateway. In fact, when someone pay with paypal a subscription via CBpaids, the achievnet payment is ok but CBsubs can't always receive tehe subscription. But theere are no error message.

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1 month 3 weeks ago #323917 by krileon
Replied by krileon on topic Paypal return after payment
Please be sure you've followed the configuration instructions in the gateway itself carefully. If you did not enable and configure IPNs then PayPal will not notify CBSubs about payments, which means the only way CBSubs will know they paid is if they return to your site after completing the payment.

IPNs are configured by clicking the Gear icon on the top right in your PayPal account followed by SELLER TOOLS then click Update next to "Instant payment notifications". Next click the "Choose IPN Settings" button. Supply the URL provided within your CBSubs PayPal payment gateways settings to "Notification URL" and set "IPN messages" to "Receive IPN messages (Enabled)" then click Save. Note this won't fix past payments where IPNs were not being sent.

If IPNs are configured check within CBSubs > Notifications to be sure you're receiving them. If you are there could be failed notifications if there's a problem with a payment.

Kyle (Krileon)
Community Builder Team Member
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