mariealline wrote:
Unable to find a way to download documentation. I got a notice in my email today that my subscription is complete but in my profile there is still a red x and it wants me to pay again.
Any help on this?
Thank you,
Marie Alline
Sure
First of all many thanks for your support to the project.
You paid by E-check or bank transfer on 16th (that's 2 days ago). As stated on our pages here and in red on checkout, as well as another time on paypal's payment screen, E-checks usually take 3-5 workdays to clear and complete. So you are already halfway throught the wait probably.
Payments by credit-card are instant and also give instant access, but we realized that quite some persons prefer to pay by E-check and don't want to restrict that possibility.
Sorry that you missed those important notes. You are welcome to Private-Message me (click the icon on bottom left of this post to get to my profile to PM) if you need further private info on the transaction.