People cannot Register on site

11 years 9 months ago #125284 by Mr.Addy
Replied by Mr.Addy on topic Re:People cannot Register on site
I never posted a link, because I did not want to look as advertising.

If you want to try and register, then please do, many people have:

www.wbwgaming.co.uk

The do not see a problem and then email me or other members asking why they have not been approved. The reason is because it's not entered in any table.

I can see when you press the Register key, it tries:

www.wbwgaming.co.uk/index.php?option=com_comprofiler&task=registers

then it just goes to a blank screen.

I am pretty good with programs and finding fixes, but this I have no idea at all. While in the registration page, there no Modules, so nothing can interfier with it, like I have seen modules do before.

I answered most of your questions, just not all on one post, but here it is:

1. Exact PHP version.

5.2.6

2. Exact CB version.

1.2.1

3. Exact Joomla version.

Joomla! 1.5.14 Stable [ Wojmamni Ama Naiki ] 30-July-2009 23:00 GMT

4. Detailed description of problem. (screenshots? link?)

When people regisier, the page takes it time to looking like loading, then becomes a blank white page.
5. Any error messages reported with Joomla debug mode on and error reporting set to maximum?

None

6. Any error messages reported with your hosts error log?

I do not see an error, but I do see this:

2010-02-24 15:07:51 W3SVC3630 WHUKVPS10701 213.175.210.106 POST /index.php option=com_comprofiler 80 - 195.240.137.65 HTTP/1.1 Mozilla/4.0+(compatible;+MSIE+8.0;+Windows+NT+6.0;+Trident/4.0;+GTB0.0;+SLCC1;+.NET+CLR+2.0.50727;+Media+Center+PC+5.0;+.NET+CLR+3.5.30729;+.NET+CLR+3.0.30729;+InfoPath.1;+OfficeLiveConnector.1.4;+OfficeLivePatch.1.3) _csoot=1267019969153;+_csuid=4b8530c1311f7fa1;+d4dad6935f632ac35975e3001dc7bbe8=7d9ecdb04c1d038b60d3632d29a1f161;+cbrvs=cbrv1_d079412c7a65d2728d4ae5f39cf6f8fc_WSL7GefqIzzLPgxA wbwgaming.co.uk/index.php?option=com_comprofiler&task=registers wbwgaming.co.uk 200 0 0 256 2561
61703



7. Any ACL modification components? (JACL, etc..)

None

8. Any SEF components?

None

9. Move or encrypt configuration.php?

None

10. Upgrade from CB version ?? or fresh install?

Fresh

11. Migrated from Joomla version ?? or fresh install?

Fresh

12. What browser is issue present in?

All as I understand it. Firefox, IE7, IE8, Google Chrome.

People did not have a problem before, and I have followed the FAQ and the Help us Help you.

I have set the Global Settings for registration to No and CB 1.2.1 to Yes, and am using the CB Login Module.

Hope this helps

Addy

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11 years 9 months ago #125387 by Mr.Addy
Replied by Mr.Addy on topic Re:People cannot Register on site
Bump.........

Have you checked the info below as requested to determined if CB or it's installation can shed any light as to why visitors are unable to register ?

Thanks

Addy

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11 years 9 months ago #125457 by Mr.Addy
Replied by Mr.Addy on topic Re:People cannot Register on site
Hello... Help us to Help you seems to be stuck here... any joy on the below problem please ??????

Addy

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11 years 9 months ago #125460 by Mr.Addy
Replied by Mr.Addy on topic Re:People cannot Register on site
I read it might have something to do with my template, so I have changed it to the Joomla standard and tried it and still I get a blank page....

Do we have any ideas please ?

Thanks

Addy

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11 years 9 months ago #125462 by Mr.Addy
Replied by Mr.Addy on topic Re:People cannot Register on site
I have removed and unpublished many modules and plugins to see if thats the problem, still remains the same, so I think removed the CB plugin and used the standard one, and I had the same problem. So it's not just CB 1.2.1, but the this issue only started when I installed CB1.2.1 so I guess it has something to do with it.

This is the last call on the IE:

[code:1]index.php?option=com_comprofiler&task=registers&Itemid=55[/code:1]

Just before it goes blank. I am not a PHP expert, so not sure how to read it's following code? anyone able to help with that ?

Thanks.

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11 years 9 months ago #125467 by nant
Replied by nant on topic Re:People cannot Register on site
Please PM me backend access and I will take a quick look.

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