Manual Order Entry

14 years 10 months ago #100471 by bwarlick
Manual Order Entry was created by bwarlick
We have an organization with members who mail in renewal checks for their membership. Can we manually go in and renew their membership with a way to record their check number and amount? Then we would need to print a report for a specific date range with the payments received. For example, we may manually enter renewal subscriptions on Monday, Tuesday, Wednesday and then need a report of all of them on Thursday. Also, members might order a physical product at the same time they renew membership. We only have about 10 products but we need a report of the orders. How can we find out more about reporting options?

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14 years 9 months ago #104433 by beat
Replied by beat on topic Re:Manual Order Entry
bwarlick wrote:

We have an organization with members who mail in renewal checks for their membership. Can we manually go in and renew their membership with a way to record their check number and amount? Then we would need to print a report for a specific date range with the payments received. For example, we may manually enter renewal subscriptions on Monday, Tuesday, Wednesday and then need a report of all of them on Thursday. Also, members might order a physical product at the same time they renew membership. We only have about 10 products but we need a report of the orders. How can we find out more about reporting options?


Sorry for late reply, somehow this thread got overlooked:

Yes, you can manually go and record payments which have been initiated by the member on the website. Including payment record (check) number and payment date.

But if member didn't initiate the subscription plan, you can do that from backend without payment, but not from front-end at this stage.

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