Hi,
I have configured 5 parent plans:
1. Free community - not upgradeable
2. - 5. paid subscriptions (upgradeable)
The idea is, that the normal users can use the free plan. After a while they are able to upgrade to an paid subscription. This works fine.
Some times, a user subscribes a paid plan just by error. So the administrator should be able to correct this by delete the paid subscription and select the 1. free subscription for that user.
But this is not possible, as the free plan is not shown in backend for admins.
Please advise how to handle this issue.
br Wolfgang