hi I've searched posts, and am not completely sure if the problem I'm having is resolved in the 'Cbsubs 1.0.3' update.

Even though Paypal sends a message to the user saying that they payment has been sent, I get the following error when people subscribe to the site:

'Sorry, payment has not been confirmed by Paypal (no IPN received). IPN must be enabled for auto-recurring payment subscriptions.'

I'm about to update to new CBsubs, but would very much appreciate if someone could let me know if this fixes the problem.

I fear that I may loose my client if I cannot resolve this issue as CBSubs has proved problematic on this front.

I really want CBSubs to work as I have high hopes of what you are all doing. I really like it - but it's got to work!?

I've read as much info as I can (all the manual plus posts) and configured things correctly as far as I can tell - 2 weeks free & then monthly subscription after that.

if anyone can offer help/advice on this issue that would be greatly appreciated. you'll save me from a nervous breakdown!

thanks

EDIT - I went through the IPN & PDP procedure with the client's Paypal account & configured everything as correctly, although I am wondering whether the URL in the 'IPN' Paypal box is correct... have updated to 1.0.3 - so far no success - (although I think there is an incorrect URL entered at the paypal end) .... I don't think this is a bug, just a problem with configuration, but any advice would be welcomed...

Post edited by: bengeey, at: 2009/09/22 21:22

Post edited by: krileon, at: 2009/09/25 14:17

hi nick,

as far as I can tell, yes.

I configured the paypal account as described in the
CbSubs 'Edit Payment gateway settings' page

the configuration was done (very carefully) over the phone; so I can't directly check at this moment (as I don't have login for the client's paypal account)

the only thing I can think of is that the URL is entered incorrectly:

http://(SITEURL).com/
rather than
http://(SITEURL).com/main/

(Joomla is installed in the 'main' sub-directory)

although CB SUBS STATES: (here too, not very important, as this software sends notification URL with each payment).

do you think the URL entered in paypals IPN preferences is the problem?

- thanks for reply btw - didn't see your reply at first

Post edited by: bengeey, at: 2009/09/22 21:41

Post edited by: bengeey, at: 2009/09/22 21:43

Post edited by: bengeey, at: 2009/09/22 22:17

Post edited by: bengeey, at: 2009/09/23 09:19

will do - thanks for your attention - will have to deal with this tomorrow ... thanks v.much

UPDATE:

I am not able to upload screenshots at this point.

However, I have created an exact duplicate of the site in its current state, and run the subscription system through a paypal sandbox account, and everything is working fine in the test environment.

I'm about to go through things in detail with the client's live paypal account.

I have a few hunches about what could be altered, either removing site URLs completely from the paypal account settings, since 'CBSubs™ transmits the return URL to PayPal according to PayPal API'

or:

whether this has something to do with currency conversion?

I'm just guessing here, but I'll have a better idea when I can look at the live account.

I'll post my findings here

Post edited by: bengeey, at: 2009/09/24 14:03