Failed to save Refund this Payment manually because: Please contact site administrator to check error log.. Refund request of EUR 25.00 for payment id 44 of EUR 25.00000 for basket id 301, Order id 301 of André Colson (username aacolson@yahoo.com - user id 1058) using ogone with txn_id 3301464024 and auth_id test123 failed for reason: .

Error log

This is the full log of history events, change log, and error log.
Event type
Error log
Event time
03-08-2023 16:46
Message
ogone: The OrderId is missing in the return URL: The data you entered is not correct. Please retry. Parameters:array (
  'orderID' => '',
  'PAYID' => '3301464024',
  'PAYIDSUB' => '0',
  'NCSTATUS' => '5',
  'NCERROR' => '50001111',
  'NCERRORPLUS' => 'The data you entered is not correct. Please retry.',
  'ACCEPTANCE' => '',
  'STATUS' => '0',
  'amount' => '',
  'currency' => '',
)
$reasonforrefund="'Test the refund option :p'";
$formvars="array (
  'PSPID' => 'ACATestAccount',
  'USERID' => '',
  'PSWD' => '********',
  'PAYID' => '3301464024',
  'amount' => 2500,
  'operation' => 'RFS',
  'language' => 'nl_BE',
  'RTIMEOUT' => 90,
)";
$xmlreply="'<?xml version="1.0"?>

<ncresponse

orderID=""

PAYID="3301464024"

PAYIDSUB="0"

NCSTATUS="5"

NCERROR="50001111"

NCERRORPLUS="The data you entered is not correct. Please retry."

ACCEPTANCE=""

STATUS="0"

amount=""

currency=""></ncresponse>'";
: Please contact site administrator to check error log.

Call trace:
called in class cbpaidHistory::logError() on line 571 in file cbpaidPayHandler.php
called in class cbpaidPayHandler::_setLogErrorMSG() on line 1666 in file cbpaidsubscriptions.ogone.php
called in class cbpaidogoneoem::_returnParamsHandler() on line 1388 in file cbpaidsubscriptions.ogone.php
called in class cbpaidogoneoem::handleDirectLinkPaymentResult() on line 361 in file cbpaidsubscriptions.ogone.php
called in class cbpaidogoneoem::refundPayment() on line 425 in file admin.cbpaidsubscriptions.php
called in class cbpaidPaymentManualRefund::store() on line 838 in file ActionController.php
called in class CBLib\AhaWow\Controller\ActionController::savePluginView() on line 607 in file ActionController.php
called in class CBLib\AhaWow\Controller\ActionController::drawView() on line 258 in file controller.plugin.php
called in class CBController_plugin::editPluginView() on line 64 in file controller.plugin.php
called in class CBController_plugin::savePlugin() on line 305 in file admin.comprofiler.controller.php
called in function require() on line 14 in file comprofiler.php
called in function require_once() on line 71 in file LegacyComponentDispatcher.php
...
Table affected
-
Table Key
Change
Change
Username
webmaster@activecompany.be
Full name
Webmaster Active Company
User Id
845
IP Address
2a02:1810:3f03:b500:357f:81b7:e637:90bc
Log Priority
Error
Log Id
6520