Apologies if I am missing the answer to this--searched high and low...using CB 1.2.1

Is it possible to setup CB so that when a user can recover/reset their password simply by entering their email address, WITHOUT knowing/entering their Username? I set the login to email address only but the Forgot Login? process still is Two-Step and asks you to recover Username then Password.

My membership population (an older group) is confounded by the two-step process. They are swamping the Member Office with calls because they can't do it. They got their notices from CBSubs telling them they are expired and are very frustrated that they can't login (I even created a tutorial, but they are not real techie people). If I could just let them put their email address in to get a password reset that would help. You must understand that converting Members unused to technology to online is hard enough, and this process MUST be made simple or we will lose people.

I found this thread, which seemed to indicate this is not currently possible but is forthcoming? www.joomlapolis.com/component/option,com_joomlaboard/Itemid,/func,view/catid,58/id,77237/#77237

Can someone confirm and/or advise of a short-term fix?

thanks, MM

mmccormick wrote:

I found this thread, which seemed to indicate this is not currently possible but is forthcoming? www.joomlapolis.com/component/option,com_joomlaboard/Itemid,/func,view/catid,58/id,77237/#77237

Can someone confirm and/or advise of a short-term fix?

thanks, MM

In the thread I am referencing (in response to a similar request), Beat states: "These are a few of all the things that we will keep for CB 1.3 Beat (beat)"

So will there be a change forthcoming where CB will allow recovery of password with just email? The lack of this functionality is causing huge problems with converting people to becoming regular online users. These are not techie people and some are older, but they had been used to (and were using) an old login that required just email address and password to login. If I want them to start building an "online community," I have to get them OFF tech support and ONLINE. After 20 years in this business (web dev and Online Help systems), I can tell you that people will throw up their hands and give up if we don't make technology easy for them. [OK, soapbox is away now.]

IF a possibility for CB 1.3 then when would 1.3 be expected?

thx