Backend problem, save config doesn't work

8 years 2 weeks ago #203007 by it@iuslaboris.com
Backend problem, save config doesn't work was created by it@iuslaboris.com
Joomla 1.5 and last version of CB
When I trying to configure Groupjive in the backend, when I save changes, I am redirected to administrator/index.php

I guess that I have a problem with montool, could you give me a way to trouble shoot this problem? Thanks

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8 years 2 weeks ago #203125 by krileon
Replied by krileon on topic Re: Backend problem, save config doesn't work
CB version? GJ version? Ensure you're using CB 1.8.1 and GJ 2.5.2. Once done review browser error log when trying to click save to see if a fatal JS error occurred.


Kyle (Krileon)
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8 years 2 weeks ago #203128 by it@iuslaboris.com
Replied by it@iuslaboris.com on topic Re: Backend problem, save config doesn't work
GJ 2.5.2
CB 1.8 --> upgraded into 1.8.1 but no changes

From the error console I have warnings but no errors...

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8 years 2 weeks ago #203348 by krileon
Replied by krileon on topic Re: Backend problem, save config doesn't work
Seams to be working fine here. Please PM backend super administrator login credentials and will take a look.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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7 years 11 months ago #204907 by it@iuslaboris.com
Replied by it@iuslaboris.com on topic Re: Backend problem, save config doesn't work
Sorry, I was busy this last days...
I come back to this problem:

I will send you access in PM

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7 years 11 months ago #205062 by krileon
Replied by krileon on topic Re: Backend problem, save config doesn't work
No idea what's causing it. Something keeps redirecting directly before or after the save action. The same save API is used throughout the plugin however (saving a category for example). Maybe there's some sort of security extension intercepting and redirecting? I upgraded you to 2.5.3rc1 as well, but didn't resolve the issue.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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