Bad Request when Posting Photos with Photo plugin

4 years 6 months ago #223681 by FullmanaAlchemist
Hello,

I have an interesting issue with the Photo plugin of GroupJive. For some of my users, when they upload a photo to a group, they'll get a "Bad Request: Your browser sent a request that this server cannot understand."

This is an error experienced only by certain users, but I can't sort out what's generating this error. I also got this error myself when trying to install the Documents plugin through the administrator backend.

I've tried removing my .htaccess docs, and any other security I can think of.

Does anyone have any idea what might be causing this or what kind of information I need to provide?
4 years 6 months ago #223728 by krileon
That's a server error so something on your server is triggering it. Could be mod security. Could be POST size limits. You should check server error logs for specifics.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Templates - CBSubs - Hosting - Forge - Incubator - GroupJive
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM EST to 4:00 PM EST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Moderators: beatnantkrileon
Time to create page: 0.147 seconds
Facebook Twitter Google LinkedIn