Install/Re-install instructions

10 years 6 months ago #126937 by dmoorefus
Replied by dmoorefus on topic Re:Install/Re-install instructions
Er...well, I'm not particularly interested in 'uninstalling without leaving any data' - I'm interested in upgrading to the 1.8 RC version. If I need to uninstall along the way to get there, that's fine...

And, doesn't seem to be the case that I should have to remove database tables in order to upgrade to the latest version also if that's what you're suggesting.

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10 years 6 months ago #126952 by krileon
Replied by krileon on topic Re:Install/Re-install instructions
You don't have to uninstall anything. Just install it and it'll install upgrade your previous released GroupJive.


Kyle (Krileon)
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10 years 6 months ago #126958 by dmoorefus
Replied by dmoorefus on topic Re:Install/Re-install instructions
Hi Krileon -

Thanks for the reply.

I had originally just tried to install the 1.8 RC over my existing GroupJive install, but that didn't work which is why I tried uninstalling it first.

I just tried installing 1.8 RC on my system and get the following error:

Component Install: Another Component is already using directory: "/var/www/vhosts/mysite.org/httpdocs/components/com_groupjive"
Component Install: Another Component is already using directory: "/var/www/vhosts/mysite.org/httpdocs/administrator/components/com_groupjive"


Do I need to remove menu/module items that are using GroupJive references?

Thanks for you help.

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10 years 6 months ago #126992 by krileon
Replied by krileon on topic Re:Install/Re-install instructions
I can't advise you on installation procedure because you'd installed numerous times. Not sure how to advise you to proceed. I recommend completely removing GroupJive (uninstall from Joomla backend) then re-install. If you continue to receive that error then please navigate to that directory after uninstall and remove those directories then attempt to re-install.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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10 years 6 months ago #126999 by dmoorefus
Replied by dmoorefus on topic Re:Install/Re-install instructions
Yep - unfortunately that's exactly what I've tried.

The previous re-install process involved me deleting via FTP the com_groupjive directories in 'components' and 'administrator/com_groupjive' after uninstalling GroupJive from the Joomla backend.

Are there other directories/files I missed?

Or, are there other ways of checking to make sure I've got the right files installed there? Where does the version information get stored?

Thanks again for your help!

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10 years 6 months ago #127097 by krileon
Replied by krileon on topic Re:Install/Re-install instructions
Those are the only two directories involved other then images/, which is a non-conflicting directory involved in the installation.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

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