Installation failes to complete

9 years 2 months ago #132961 by gicug
Hello,
Iam using groupjive 1.8 latest and also using joomla version 1.5.17. I have tried to install group Jive. But many times trying when the installation fails to complete.

It brings a blank page on the way to installing and when i try to reload again, it says that

* Component Install: Another Component is already using directory.

But when i check in components, it shows up and the functions are working. What could be the problem?

Your help will be highly appreciated.

Thanks
Ronnie
9 years 2 months ago #132999 by krileon
Blank pages are not informative and generally mean lack of PHP memory. Please enable Debug Mode and Error Reporting set to Maximum within Joomlas Global Configuration then retry. If no error is presented and still blank screen then review your server error log for the actual error that is resulting in the blank page. This and more is already covered within our Help Us Help You article found in my signature and subsequently the FAQ.

Post edited by: krileon, at: 2010/05/13 19:40


Kyle (Krileon)
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