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[SOLVED] Getting blank screen on install

13 years 6 months ago #144764 by olivercoats
Replied by olivercoats on topic Re:Getting blank screen on install
Hi Kyle,

Thanks for getting back. I am indeed on Mac OSX.

I've re-downloaded the plugin from the documentation subscriber downloads area, but I don't find an OSX folder anywhere within it?

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13 years 6 months ago #144812 by krileon
Replied by krileon on topic Re:Getting blank screen on install
You'll need to unpack the CB Captcha zip file and remove invalid files. I don't know what more to advise. The following thread is the exact same issue as you.

www.joomlapolis.com/component/option,com_joomlaboard/Itemid,/func,view/catid,112/id,136419/#136419

Don't know why MAC OSX does this, but you'll have to address it as accordingly. The package, CB, etc.. are all working fine.

Kyle (Krileon)
Community Builder Team Member
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13 years 6 months ago #144816 by olivercoats
Replied by olivercoats on topic Re:Getting blank screen on install
Thanks Kyle. I fired up the old PC, and went through the process on that, and it worked.

Thanks for your help,
Oliver

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