[SOLVED] Upgraded but now get 403 if Edit CB Subs Plugins

13 years 2 months ago #153181 by krileon

Does that help?

Unfortunately, no. The errors displayed are just saying your site can't find a custom 403 page. Is there any other errors relating to today (2/4/2011) as this is when I performed tests?


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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13 years 2 months ago #153190 by timsimon
Only the following relating to your use (by ip address):-

[Fri Feb 04 14:43:02 2011] [error] [client ip etc] File does not exist: /home/******/public_html/500.shtml, referer: http://www.**************.co.uk/administrator/index.php?option=com_extplorer
[Fri Feb 04 14:43:02 2011] [error] [client ip etc] SoftException in Application.cpp:256: File "/home/********/public_html/administrator/index.php" is writeable by group, referer: http://www.***************.co.uk/administrator/index.php?option=com_extplorer
[Fri Feb 04 14:42:55 2011] [error] [client ip etc] File does not exist: /home/********/public_html/500.shtml
[Fri Feb 04 14:42:55 2011] [error] [client ip etc] SoftException in Application.cpp:256: File "/home/********/public_html/administrator/index.php" is writeable by group
[Fri Feb 04 14:42:51 2011] [error] [client ip etc] File does not exist: /home/********/public_html/404.shtml, referer: http://www.****************.co.uk/
[Fri Feb 04 14:42:51 2011] [error] [client ip etc] File does not exist: /home/********/public_html/modules/mod_arisexylightbox/includes/js/sexyimages/old_white/buttons.png, referer: http://www.**************.co.uk/
[Fri Feb 04 14:42:37 2011] [error] [client ip etc] File does not exist: /home/********/public_html/500.shtml, referer: http://www.**************.co.uk/administrator/index.php?option=com_extplorer
[Fri Feb 04 14:42:37 2011] [error] [client ip etc] SoftException in Application.cpp:256: File "/home/********/public_html/administrator/index.php" is writeable by group, referer: http://www.*****************.co.uk/administrator/index.php?option=com_extplorer
[Fri Feb 04 14:42:28 2011] [error] [client ip etc] File does not exist: /home/********/public_html/500.shtml, referer: http://www.****************.co.uk/administrator/index.php?option=com_checkin
[Fri Feb 04 14:42:28 2011] [error] [client ip etc] SoftException in Application.cpp:256: File "/home/********/public_html/administrator/index.php" is writeable by group, referer: http://www.****************.co.uk/administrator/index.php?option=com_checkin
[Fri Feb 04 14:42:27 2011] [error] [client ip etc] File does not exist: /home/********/public_html/500.shtml, referer: http://www.****************.co.uk/administrator/index.php?option=com_admintools
[Fri Feb 04 14:42:27 2011] [error] [client 68.114.151.169] SoftException in Application.cpp:256: File "/home/********/public_html/administrator/index.php" is writeable by group, referer: www.lendloaninvest.co.uk/administrator/index.php?option=com_admintools
[Fri Feb 04 14:42:26 2011] [error] [client ip etc] File does not exist: /home/********/public_html/500.shtml, referer: http://www.***************.co.uk/administrator/index.php?option=com_comprofiler&task=showPlugins
[Fri Feb 04 14:42:26 2011] [error] [client ip etc] SoftException in Application.cpp:256: File "/home/********/public_html/administrator/index.php" is writeable by group, referer: http://www.*****************.co.uk/administrator/index.php?option=com_comprofiler&task=showPlugins
[Fri Feb 04 14:42:14 2011] [error] [client ip etc] File does not exist: /home/********/public_html/500.shtml, referer: http://www.*****************.co.uk/administrator/index.php?option=com_extplorer
[Fri Feb 04 14:42:14 2011] [error] [client ip etc] SoftException in Application.cpp:256: File "/home/********/public_html/administrator/index.php" is writeable by group, referer: http://www.****************.co.uk/administrator/index.php?option=com_extplorer
[Fri Feb 04 14:42:10 2011] [error] [client ip etc] File does not exist: /home/*******/public_html/500.shtml, referer: http://www.*****************.co.uk/administrator/index.php?option=com_extplorer
[Fri Feb 04 14:42:10 2011] [error] [client ip etc] SoftException in Application.cpp:256: File "/home/********/public_html/administrator/index.php" is writeable by group, referer: http://www.***************.co.uk/administrator/index.php?option=com_extplorer
[Fri Feb 04 14:41:56 2011] [error] [client ip etc] File does not exist: /home/********/public_html/403.shtml, referer: http://www.*****************.co.uk/administrator/index.php?option=com_comprofiler&task=editPlugin&cid=503
[Fri Feb 04 14:41:53 2011] [error] [client ip etc] File does not exist: /home/********/public_html/403.shtml, referer: http://www.******************.co.uk/administrator/index.php?option=com_comprofiler&task=editPlugin&cid=503
[Fri Feb 04 14:41:26 2011] [error] [client ip etc] File does not exist: /home/********/public_html/403.shtml, referer: http://www.****************.co.uk/administrator/index.php?option=com_comprofiler&task=editPlugin&cid=503
[Fri Feb 04 14:41:21 2011] [error] [client ip etc] File does not exist: /home/********/public_html/403.shtml, referer: http://www.*****************.co.uk/administrator/index.php?option=com_comprofiler&task=editPlugin&cid=503
[Fri Feb 04 14:39:39 2011] [error] [client ip etc] File does not exist: /home/********/public_html/403.shtml, referer: http://www.*******************.co.uk/administrator/index.php?option=com_comprofiler&task=editPlugin&cid=503
[Fri Feb 04 14:38:43 2011] [error] [client ip etc] File does not exist: /home/********/public_html/403.shtml, referer: http://www.***************.co.uk/administrator/index.php?option=com_comprofiler&task=editPlugin&cid=511
[Fri Feb 04 14:27:05 2011] [error] [client ip etc] File does not exist: /home/********/public_html/404.shtml, referer: http://www.*****************.co.uk/administrator/index.php?option=com_comprofiler&task=editPlugin&cid=500&action=showparams
[Fri Feb 04 14:27:05 2011] [error] [client ip etc] File does not exist: /home/********/public_html/plugins/editors/jce/tiny_mce/plugins/advcode/css/content.css, referer: http://www.***************.co.uk/administrator/index.php?option=com_comprofiler&task=editPlugin&cid=500&action=showparams
[Fri Feb 04 14:18:27 2011] [error] [client ip etc] File does not exist: /home/********/public_html/403.shtml, referer: http://www.******************.co.uk/administrator/index.php?option=com_comprofiler&task=editPlugin&cid=503
[Fri Feb 04 14:14:17 2011] [error] [client ip etc] File does not exist: /home/********/public_html/403.shtml, referer: http://www.******************.co.uk/administrator/index.php?option=com_comprofiler&task=editPlugin&cid=503
[Fri Feb 04 14:12:29 2011] [error] [client ip etc] File does not exist: /home/********/public_html/403.shtml, referer: http://www.*****************.co.uk/administrator/index.php?option=com_comprofiler&task=editPlugin&cid=503
[Fri Feb 04 14:11:53 2011] [error] [client p etc] File does not exist: /home/********/public_html/403.shtml, referer: http://www.******************.co.uk/administrator/index.php?option=com_comprofiler&task=editPlugin&cid=503
[Fri Feb 04 14:11:08 2011] [error] [client ip etc] File does not exist: /home/********/public_html/403.shtml, referer: http://www.******************.co.uk/administrator/index.php?option=com_comprofiler&task=editPlugin&cid=503
[Fri Feb 04 14:11:03 2011] [error] [client p etc] File does not exist: /home/********/public_html/403.shtml, referer: http://www.*****************.co.uk/administrator/index.php?option=com_comprofiler&task=editPlugin&cid=503

Is that any help?

Regards Tim

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13 years 2 months ago #153549 by krileon
Nope, none are fatal errors that would cause a 403. Are you able to contact your host for them to look at security logs or something of the sort to see if maybe mod_security is blocking certain pages? Does the user you specified within Joomla global configuration for database access have complete and full access to the database?


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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13 years 2 months ago #154589 by timsimon
mod_security not blocking anything.
Database user has all priviliges.
Are we missing the point here - it all worked perfectly until I upgraded with the new version?
Tim

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13 years 2 months ago - 13 years 2 months ago #154632 by krileon
As long as this is not happening when saving CBSubs or Plans, etc.. it's not an issue as saving any of the integrations is irrelevant (you can change publish state, access, etc.. directly from Plugin Management) as they have no parameters (except fields tabs protection). I can't duplicate your issue locally and can't see any other cause then bad permissions. The only issue I see is the below, which could be the cause.

SoftException in Application.cpp:256: File "/home/********/public_html/administrator/index.php" is writeable by group, referer:


Please see the below search results; the issue is indeed permissions and the error states so, but not in an obvious way.

www.zen-cart.com/forum/showthread.php?t=102316

Basically your host has Apache configured to not permit group permissions, but group permissions is set likely for the plugins in question; whether the plugin folder, its PHP files, etc.. I do not know.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

13 years 2 months ago #154964 by soma9
I had the same error. My host recreated the problem at their end. It turned out mod_security rules set recently were the cause and was resolved after they white-listed my site.

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