Can't manually confirm new users

3 years 4 months ago #256427 by ultimatewd
I just upgraded to CB 1.9.1 and now am unable to manually confirm new users... am I missing something?
3 years 4 months ago #256434 by heyai
Please let us know which Joomla version you are using.
How are you trying to confirm users, via the front end or back end?
What happens when you try it, are there any error messages?
Are there error messages if you switch on PHP and Joomla error reporting?

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3 years 4 months ago - 3 years 4 months ago #256435 by ultimatewd
I am using Joomla 3.3.6
From the back end in the CB User Manager, I am unable to click Confirm on unconfirmed email accounts manually. I am able to click enable and approved.

There are no error messages as it is just not an option.

The attached image is not one needing confirmation, just to point out the area of the component...
Attachments:
3 years 4 months ago #256450 by nant

ultimatewd wrote: I am using Joomla 3.3.6
From the back end in the CB User Manager, I am unable to click Confirm on unconfirmed email accounts manually. I am able to click enable and approved.

There are no error messages as it is just not an option.

The attached image is not one needing confirmation, just to point out the area of the component...


You need to edit the user and change the confirmed status - the confirmed column in the user summary table is not a toggle field like the enabled status.
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