"Webpage Not Found" on SAVE User CSV

7 years 1 week ago #218873 by flycoopfly
I am running Joomla 2.5.8 and CB 1.9. I installed CB Juice 2 - 3.0.2.

When I click on "SAVE User CSV" I get this error:

No webpage was found for the web address: http://###.org/administrator/index.php?option=com_cbjuice2&task=save&view=default
Error 6 (net::ERR_FILE_NOT_FOUND): The file or directory could not be found.

I also tried with CB Juice 2 version 2.0.6 but got the same error. I tried using Firefox version 18.0 and the latest version of Chrome. There was a previous thread about this in the forum, but it was a while ago and did not post a solution.

Any ideas? Thank you.
7 years 1 week ago #218881 by wolverton
How many users are you trying to export?
Try another browser like Maxthon.
PHP information?
7 years 1 week ago #218885 by flycoopfly
There are just under 5000 Community Builder users. I am not even getting to the "export" screen, though, it is just telling me that the page cannot be found.

Server information below. Thank you.

PHP Built On Linux host.syndikast.net 2.6.18-308.8.1.el5 #1 SMP Tue May 29 14:57:25 EDT 2012 x86_64
Database Version 5.0.96-community
Database Collation utf8_general_ci
PHP Version 5.2.17
Web Server Apache
WebServer to PHP Interface cgi
Joomla! Version Joomla! 2.5.8 Stable [ Ember ] 8-November-2012 14:00 GMT
Joomla! Platform Version Joomla Platform 11.4.0 Stable [ Brian Kernighan ] 03-Jan-2012 00:00 GMT
User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0
7 years 1 week ago #218886 by flycoopfly
If I get to the export screen I would not need to export more than 50 users at a time or so. Thank you.
7 years 6 days ago #218995 by flycoopfly
Is anyone else experiencing this problem after installing CB Juice 2 - version 3.0.2 on Joomla 2.5+? Is this indicative of a PHP problem, since my server is still running PHP 5.2.17?
7 years 6 days ago #218998 by jciconsult
My suggestion is to remove version 3 of CBJUICE and go back to version 2. Version 3 is a work in progress for Joomla 3.0.
Moderators: beatnantjciconsultwolvertonkrileon
Time to create page: 0.445 seconds

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