CBJUICE V2-3.1.6 - Partial import of users

2 weeks 12 hours ago #308286 by ziocamno
Hello everyone,
I request support for a problem of importing users.
I use CBJUICE V2-3.1.6 on Joomla! 2.5.21

I want to import about 20 users with mail notification, but the procedure always hangs after importing 9/10 users.

The only video message, which appears after about 40 seconds is:
"Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator at root@localhost to inform them of the time this error occurred, and the actions you performed just before this error.
More information about this error may be available in the server error log."

What the problem?
I attach the CSV file used for the operation.

Thanks in advance. Carmine.

File Attachment:

File Name: demo_2018-10-31.zip
File Size:0 KB

2 weeks 11 hours ago #308287 by wolverton
I don't have a 2.5 install to test it on.
The file imported fine without modification in Joomla 3.9 in a Windows sandbox after I added your user group and CB field.
You could try older versions of CBJuice.
Also try changing the CSV file line endings to Unix in Notepad++ ( Edit >> EOL Conversion >> Unix )
Encoding is correct (UTF-8)

2 weeks 11 hours ago #308288 by ziocamno
Hi wolverton, thanks for support.
I edit the end-of-line character using Notepad++ but the import always stops at the record: demo20, and there is "Internal server error"
1 week 3 days ago #308373 by wolverton
In your email you mention that it only happens when email notification is turned on. This would suggest an issue with your server or mail setup.
I would suggest that you try using an external SMTP provider.
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