GJ 2.4 user not shown or in Profil no member?

8 years 1 month ago - 8 years 1 month ago #180416 by flatcoated
I installed GJ 2.3 and than update 2.4 on a productive server called www.unser-oesterreich.at , but now I have following problems:

1) User enter a Group, but in the Profil of this User no membership in the Tab Group?

www.unser-oesterreich.at/community/uoe-gruppen/pluginclass?plugin=cbgroupjive&action=groups&func=show&cat=3&grp=11

Here the User "gixxnbine" is a member in theis gorup and than upgrade to Mod, before and after the upgrade User isn't in the group if have a look at the profile/groups

www.unser-oesterreich.at/community/mein-profil/userprofile/gixxnbine

if see htis the user isn't a member and/or moderator ?

same here user "flatcoated" is the owner of the group, but not shown in his profile

www.unser-oesterreich.at/community/mein-profil/userprofile/flatcoated

Also if see the group there is no numer how many users/Mods in the group avaiable

If I have a look in the backend to Plugin > GroupJive > User the complete columnn "User" is empty :(

I check with Tools all databases = no error messages
I sync all users = no user sync all green and ok

What's to do?

PS: I never check this all with 2.3 I check this now with 2.4
8 years 1 month ago #180518 by krileon

1) User enter a Group, but in the Profil of this User no membership in the Tab Group?

Works just fine, please see the below profile.

www.unser-oesterreich.at/community/mein-profil/userprofile/flatcoated?tab=Gruppen

There are my groups and joined groups, 2 different sub-tabs in the groups tab.

Here the User "gixxnbine" is a member in theis gorup and than upgrade to Mod, before and after the upgrade User isn't in the group if have a look at the profile/groups

Bug due to how group access is handled in combination of pagination. Fixed for next release. Turning off pagination for the joined tab for example should display it just fine.

Also if see the group there is no numer how many users/Mods in the group avaiable

Your template appears edited or old, either of the case is present. As directly under the users count should be comma separated list of moderators and administrators. This could be due to the formatname field not being visible however.

If I have a look in the backend to Plugin > GroupJive > User the complete columnn "User" is empty

The formatname field is not visible on profile or is on a non-public/non-published tabs. Running GJ tools will find this error.


Kyle (Krileon)
Community Builder Team Member
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8 years 1 month ago - 8 years 1 month ago #180587 by flatcoated
Hi Kyle,

I check it once more. I overwrite all files of GJ manually with FPT to be sure that all files from latest version 2.4 but ... no effect :(

e.g. User "gixxnbiene" Profile 'My groups/Meine Gruppen' and also 'membershio/Mitglied i Gruppen' empty

She (gixxenbiene) is member in group 'austrian-bikers'
www.unser-oesterreich.at/community/uoe-gruppen/pluginclass?plugin=cbgroupjive&action=groups&func=show&cat=3&grp=11

She (gixxenbiene) is Moderator in group 'gixxer'
www.unser-oesterreich.at/community/uoe-gruppen/pluginclass?plugin=cbgroupjive&action=groups&func=show&cat=3&grp=1

but if you see her profile 'gixxenbiene'
www.unser-oesterreich.at/community/mein-profil/userprofile/gixxnbine

there is no entry in 'group/Meine Gruppen' or 'membership/Mitgliedschafte'

The same with other users, e.g. www.unser-oesterreich.at/community/mein-profil/userprofile/404

If you see the profile of 'flatcoated' all work (?) www.unser-oesterreich.at/community/mein-profil/userprofile/flatcoated

What's the difference? I don't know, the only thing is: User 'flatcoeated' is a "old" user, create groups before update from 2.3 to 2.4

GJ Tools say: "Formatname not shown" ??? what's to do?

If switch back to original english language there is also no effect. So I am sure the german translation is ok.
8 years 1 month ago #181093 by krileon
As stated in my previous reply this is a bug. I've installed a developer copy on your test site that you've PMed to me showing next release has this resolved already, you're welcome to review; please note its incomplete and does not have everything fixed yet, but this issue is resolved for next release already.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Templates - CBSubs - Hosting - Forge - Incubator - GroupJive
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM EST to 4:00 PM EST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: flatcoated
8 years 1 month ago #181103 by flatcoated
Great, this means, that my productive server work than also ? (after install next release?) or should I have to do another way?
8 years 1 month ago #181365 by krileon
You need to wait for GJ 2.5 for the bug to be fixed OR disable usage of pagination. It's a bug with how page limits and access protection altering the results work.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Templates - CBSubs - Hosting - Forge - Incubator - GroupJive
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM EST to 4:00 PM EST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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