CBSubs Plan does not respect Group Assignment

7 years 11 months ago - 7 years 11 months ago #167302 by msaflund
CBSubs 1.2, GJ 2.3, CB 1.4, J 1.6

Groups:
-Registered
--Author
---...
--Customer
---Entrepreneur
---Investor

Plans and group assignments:
Member -> - (default)
Entrepreneur -> Entrepreneur
Investor -> Investor

THE ISSUE:
The CBSubs Plan does not assign new users to the group set in Plans->Access->"User Group" setting. Users are always assigned the default, "Registered".



A POSSIBLY RELATED ISSUE, which might indicate I'm doing something wrong, is the following:
The same CBSubs Plan as above has an Auto creating a new GJ group and creates the GJ group in the correct GJ category but fails to assign the correct Access to the newly created GJ group (i.e. the Create Access of the GJ category).
7 years 10 months ago - 7 years 10 months ago #168854 by mmjurado
I have the same problem when I assign the plan, does not update the user to the author.


Besides in the integration tab Plan with GroupJive 2.3 R2 I have generated an auto "new category" with Name [username] .

when you purchase the plan is activated, but fails with the integration of GroupJive and does not create the category.

This is the error:

Fatal error: Call to undefined method cbgjClass::getfilteredtext() in com_comprofiler/plugin/user/plug_cbpaidsubscriptions/plugin/cbsubsgroupjive/cbsubs.groupjive.php on line 93

Regards.
7 years 10 months ago #168855 by xtech86
I have the same issue too! when a user pays for their membership they are not upgraded and stay as registered???

Any idea on a fix??
7 years 10 months ago #168927 by krileon
This is a known issue regarding Joomla 1.6. We're looking to fix this issue with next release. You could use SQL Actions to perform queries to change their usergroup, but this is ill-advised unless you're familiar with Joomlas ACL system and database structure.

mmjurado wrote: I have the same problem when I assign the plan, does not update the user to the author.


Besides in the integration tab Plan with GroupJive 2.3 R2 I have generated an auto "new category" with Name [username] .

when you purchase the plan is activated, but fails with the integration of GroupJive and does not create the category.

This is the error:

Fatal error: Call to undefined method cbgjClass::getfilteredtext() in com_comprofiler/plugin/user/plug_cbpaidsubscriptions/plugin/cbsubsgroupjive/cbsubs.groupjive.php on line 93

Regards.

Please upgrade to GJ 2.3 stable.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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7 years 10 months ago #170418 by houfton
I have this problem with on Joomla 1.5.22, CB 1.4, CBSubs 1.2.1.

Whatever I set here:
Paid Subscriptions>Plans>Access>Subscribers User access level settings>User Group: Author (or Publisher...)

New and old subscribers are all just Registered.
7 years 9 months ago #170594 by mmjurado
I have this problem with on Joomla 1.5.20 , CB 1.4 y CBSubs 1.2.0

I thought they would be solved with CBSubs 1.2.1

As Krylon says I was thinking to use SQL Action until this problem is corrected.

Regards.
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