I have been having this trouble for many versions. I just had the 1.2.2 upgrade thinking that it would fix the problem.

I have members who sign up, pay via PayPal (PayPal receipts clearly show that they paid through CBSubs), but they don't show up as paid.

The item number returned from PayPal makes sense, yet they don't show up under "CB Paid Subscriptions: Payments" in any way.

I don't have anything showing up as "ERRORS" in Notifications. In fact, these users don't show up under Notifications at all.

They show up as unpaid, unapproved users who haven't chosen a plan.

Please help. I've had to manually enter one out of about 10 users as paid for years.

Cheers,

Scott

Hello, We're having the same problem .

A user sign up and paid through PayPal, however, there is no basket payment recorded on Basket and there is no user associated with the payment, however, the PayPal payment went thought and shows in Notifications. Thanks

fdkid wrote: Hello, We're having the same problem .

A user sign up and paid through PayPal, however, there is no basket payment recorded on Basket and there is no user associated with the payment, however, the PayPal payment went thought and shows in Notifications. Thanks

Yeah; I've been dealing with it all week. We have a conference coming up and people are all renewing their memberships and 1 in 3 of them have no basket payment recorded. I've been trying to draw attention to this for several years. Don't hold your breath. I keep waiting for acknowledgement or a bugfix in updates. Nuthin'.

S

No response at all? I'm seriously thinking of asking for my latest subscription cost to be refunded. This bug is taking up hours each week. There MUST be a fix....