update profiles not saving thru frontend

15 years 2 months ago #41451 by greenhil
hi,

i have been searching all day here and at joomla.org on this item and have found many many hints but no real answers.

i am runnning cb 1.02 on a large joomla install - i have had no issues to date with cb but i suspect this one has been around a while as i have just now started to promote profiles and thus their updating.

when you try to update your profile - it just doesn't save.

you do not lose any info - as in some posts i have seen - it just doesnt save anything to the db.

i have trouble shooted against, plugs, tabs, fields, db issues, editors, mambots and more and just cannot figure it out.

please - any help or ideas would be appreciated.

thanks,

jonathan

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15 years 2 months ago #41453 by beat
No error messages ?

No more indications ?

Kind of hard to guess....

Turn site debug on in backend to view error messages, or check server error logs...

What happens when you press update ?

What exact PHP version do you use ?

Beat - Community Builder Team Member

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15 years 2 months ago #41455 by greenhil
Replied by greenhil on topic Re:update profiles not saving thru frontend
yeah - sorry.

server error logs just show css errors;joomla bugs just show warnings and sql queries; i did turn on my mozilla bug tracker and saw this:

Error: Expected ':' but found 'undefined'. Declaration dropped.
Source File: www.godekalb.com/index.php?option=com_comprofiler&Itemid=118
Line: 0

Error: Expected ':' but found ';'. Declaration dropped.
Source File: www.godekalb.com/index.php?option=com_comprofiler&Itemid=118
Line: 0

php version 4.4.6

i don't have any other issues, just this one - so frustrating :)

sent PM with login info

jonathan

Post edited by: greenhil, at: 2007/07/23 02:56

Post edited by: greenhil, at: 2007/07/23 03:03

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15 years 2 months ago #41458 by beat
Turns out to be a problem with 3pd CB plugin "plug_customizetab"

Pmed you error log. Please check with the author.

Beat - Community Builder Team Member

Before posting on forums: Read FAQ thoroughly -- Help us spend more time coding by helping others in this forum, many thanks :)
CB links: Our membership - CBSubs - Templates - Hosting - Forge - Send me a Private Message (PM) only for private/confidential info

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15 years 2 months ago #41460 by greenhil
Replied by greenhil on topic Re:update profiles not saving thru frontend
i got your pm - thanks. i think this problem was prior to the custom tab - which i just installed yesterday.

i have uninstalled it but am still having the issue.

any other ideas?

thanks!!

jonathan

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15 years 2 months ago #41530 by greenhil
Replied by greenhil on topic Re:update profiles not saving thru frontend
hi,

i have worked all day on this and even got Mike at mike.simbunch.com/ to help.

i have purged cb of plugins, removed db tables that were abandoned from old uninstalls of components and more.

eventually i uninstalled the cb component thru joomla admin with apparently no problem until i reinstalled it and the entire site went down with the dreaded "error: language file cannot be loaded"

ended up restoring a backup. anyway back to where i started but with a cleaned up system now.

anyway - i still need this to work obviously. any chance at getting you to take a look at it again? or give me some new ideas?

thanks,

jonathan

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