Upgrading Free subscription user to paid subscript
- sriz786
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14 years 8 months ago #106787
by sriz786
Upgrading Free subscription user to paid subscript was created by sriz786
Hello,
I have users who opt for free subscription plan and later few want to become subscription members.
When I ask them to select the paid subscription plan they get the error message that user id and/or email is already registered. Then they can not go forward for paid subscription registration.
I need to know how can we seamlessly let users upgrade their subscription plan (Free to fee based or levels of fee based) within their existing user profile.
Thank you,
Rizwan Ashraf
I have users who opt for free subscription plan and later few want to become subscription members.
When I ask them to select the paid subscription plan they get the error message that user id and/or email is already registered. Then they can not go forward for paid subscription registration.
I need to know how can we seamlessly let users upgrade their subscription plan (Free to fee based or levels of fee based) within their existing user profile.
Thank you,
Rizwan Ashraf
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krileon
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14 years 8 months ago #107088
by krileon
Kyle (Krileon)
Community Builder Team Member
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re:Upgrading Free subscription user to paid subscript
They need only visit their profiles change to the Subscription tab and subscribe to their desired subscription. Ensure your plans are set to allow upgrading and display upgrades.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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