Mel, your user registration under Joomla Global Configurations should be set to no. Also, make sure you disable the mod_login and enable cb_login under Extensions/Module Manager. Do you require moderator approval or email confirmation under CB/Configuration/Registration?
Hi,
We're not getting confirmation emails either. It used to work and can't figure out when or why it stopped. I just upgraded to RC 4 in hopes of fixing the problem. Still doesn't work. Our site is
www.planetherbs.com
New users are having to contact the administrator who has to approve them.
Administrator is not getting a copy of the email either.
Hey all,
I changed the config to send emails via PHP instead of SMTP and it worked.
This led me to the reason this failed in the first place.
We had the SMTP account in the global config set to the administrator's email address using authentication. At some point the administrator reset and changed her password but did not update these config settings with the same. Then when the system tried to send the email, it failed because it could not authenticate.
To hopefully prevent future problems, I set up a noreply@...com account and set it to forward to the administrator. I'm using that in the config instead with the hope that no one will ever have a need to change that password because no one will actually be retrieving emails from that account.
Hopefully, this solution will save others some grief.