| 
Welcome, Guest

#64 Username retrieval
(1 viewing) (1) Guest
  • Page:
  • 1
  • 2

TOPIC: #64 Username retrieval

#64 Username retrieval 3 years, 4 months ago #76165

  • Posts:
  • Karma:
When trying to retrieve a lost user name by way of the Forgot Login link on the login module (RC3) I get the message:

Sorry, no corresponding user was found.

Message shows after entering a valid email address and hitting send with only the Lost user name checkbox selected.

Also, I can not see the Username field referred to in the message that appears when only the Lost user name field is selected.

If you lost your username, please enter your E-mail Address, leaving Username field empty, then click the Send Username button, and your username will be sent to your email address.

I can only see the E-mail Address field. In any event after entereing a valid email address I am unable to retrieve a user name.

Your site and mine are performing indentically here.

Thanks,

EDIT: Added number. Password retrieval works.

Post edited by: beat, at: 2008/10/05 23:01
Keith
www.iplastic.ca
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
The topic has been locked.

Re:Username retrieval 3 years, 4 months ago #76431

  • Posts:
  • Karma:
Confirm this is happening both on my site and Joomlapolis. Here, when have checked "Lost Username" I enter the email address, the AJAX script confirms that the address does exist, and the when I click send, it says username not found.

Also do not see box reffered to by statement

please enter your E-mail Address, leaving Username field empty, then click the Send Username button
Tips for understanding and solving your issue - Props to Krileon for creating this.
My Opensource CB Plugins: Mutual Connections and MYCB Cookie available here
The topic has been locked.

Re:Username retrieval 3 years, 4 months ago #76444

  • Posts:
  • Karma:
Thanks for reporting.

Confirming bug too, moving thread to identified issues...

Re language string: that language string makes sense when javascript is off...
Beat
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly
CB links: Subscribe to CB documentation - Our templates - Paid Subscriptions - Get Hosting - Our Forge - Incubator
Visit my CB Profile - Send me a Private Message (PM)
--
help us spend more time coding by helping others in this forum, many thanks
The topic has been locked.

Re:#64 Username retrieval 3 years, 3 months ago #77514

  • Posts:
  • Karma:
Hi. Has there been any resolution to this problem yet?
I have this issue, and it is a real problem. I also get this error on this Joomlapolis site.

Thanks.
The topic has been locked.

Re:#64 Username retrieval 3 years, 3 months ago #77517

  • Posts:
  • Karma:
function sendNewPass in comprofiler.php: this line should look like this:

	if ( ( $confirmEmail != '' ) && ! $checkusername ) {
 


instead of ==....

Fixed in sources...
Beat
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly
CB links: Subscribe to CB documentation - Our templates - Paid Subscriptions - Get Hosting - Our Forge - Incubator
Visit my CB Profile - Send me a Private Message (PM)
--
help us spend more time coding by helping others in this forum, many thanks
The topic has been locked.

Re:#64 Username retrieval 3 years, 3 months ago #77518

  • Posts:
  • Karma:
Thanks very much. Problem now solved
The topic has been locked.
  • Page:
  • 1
  • 2
Time to create page: 0.72 seconds