Cannot confirm user in back end

9 years 7 months ago #123253 by mrsdcottam
I agree, it would be great to permit the administrators to confirm a user.

For about 20% of our users we register on behalf of our customers to save them time. The other 80% the system covers our needs.

Could this be added as a feature?

Steve
9 years 7 months ago #124780 by puregain
Hi Joomlapolis Community!
This is my first post, so forgive me if I posted in wrong place.
My problem is very simmilar, in exception of ...
But let me try from the begining:
I'm an admin of joomla-site and my username is: a1
(just for example)
a1 - means: two characters.
I don't want to change my username just because the CB sestem not alows me to have such a username. I need CB to work as I want, so please provide me any solution how to fix that without changing my very cool admin's username. I edited CB fields (setting username,name and other fields to 0 length) with no results. I was trying everyting what I know, but seems my knowledge is yet too poor. Please help.
Thank you.

edit:
Precisely - there IS user a1 on CB list (that's me - superadministrator). And always was! Now I would like to add Aditional Infos to my long existed profile. And I can NOT. The message always says, I need to set my username to something different than I allready own!? No matter how I set the preferences. And other side - the system allows me to change my avatar without any problems. Strange. Although I don't care so much to avatar as to my username. And to these aditional infos, I want add ASAP!

I'm using CB 1.2 with Joomla! Version 1.5.15

Post edited by: puregain, at: 2010/02/20 00:32
The following user(s) said Thank You: sothy
9 years 6 months ago #125801 by jakobe75
having same issue on my test site

all latest versions of CB and J

I have one user that I cannot change to confirmed manually on the backend.

When they try to login it give them the errorand send them the activation email link with no activation code included.

when I try to manually confirm the user is just reverts back to unconfirmed.

the mail is not caught by spam

resending the confirmation email results in this link

www.mydomina.com/index.php?option=com_comprofiler&task=confirm&confirmcode=

but includes no confirmation code.
this is the only user this has occured on

other users I am able to manually confirm in the back end.

I ideally I would like to be able to RESEND the confirmation email manually.

and/or manually confirm them
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