Getting "License Invalid" Message
- stillpondb
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12 years 7 months ago - 12 years 7 months ago #176334
by stillpondb
Getting "License Invalid" Message was created by stillpondb
Hi,
I am getting a ""License Invalid" message with (when I click on the core plug-in) CBsubs, but I purchased it only a few weeks ago.
I have also attached a screenshot, in case that helps.
C<span>:</span><span>\</span>fakepath\Screen shot 2011-09-14 at 5.11.34 PM.png
Thanks,
John Phil
I am getting a ""License Invalid" message with (when I click on the core plug-in) CBsubs, but I purchased it only a few weeks ago.
I have also attached a screenshot, in case that helps.
C<span>:</span><span>\</span>fakepath\Screen shot 2011-09-14 at 5.11.34 PM.png
Thanks,
John Phil
Last edit: 12 years 7 months ago by stillpondb.
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nant
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12 years 7 months ago #176356
by nant
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Nick (nant)
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Replied by nant on topic Re: Getting "License Invalid" Message
Please try to copy/paste the license code from your CB profile membership tab to the CBSubs settings icon backend.
Instructions are in the detailed CBSubs guide.
Most likely you mistyped?
Instructions are in the detailed CBSubs guide.
Most likely you mistyped?
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Nick (nant)
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- stillpondb
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12 years 7 months ago #176358
by stillpondb
Replied by stillpondb on topic Re: Getting "License Invalid" Message
Done!
Thank you!
Thank you!
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- mmccormick
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12 years 7 months ago #177577
by mmccormick
Replied by mmccormick on topic Re: Getting "License Invalid" Message
I upgraded my license (you processed/received payment) and have pasted the license number in several times, but it still says it is Invalid. Client cannot use their website registration and it is renewal time...what's the deal?
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- nant
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12 years 7 months ago #177578
by nant
I also replied to your email message.
Looks like your license maintenance period expired 1.5 years ago and you installed (upgraded) CBSubs 1.2.2. You need to extend license maintenance by 2 years or install previous CBSubs version you were already using.
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Nick (nant)
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Replied by nant on topic Re: Getting "License Invalid" Message
mmccormick wrote: I upgraded my license (you processed/received payment) and have pasted the license number in several times, but it still says it is Invalid. Client cannot use their website registration and it is renewal time...what's the deal?
I also replied to your email message.
Looks like your license maintenance period expired 1.5 years ago and you installed (upgraded) CBSubs 1.2.2. You need to extend license maintenance by 2 years or install previous CBSubs version you were already using.
--
Nick (nant)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Tutorials + Search the forums
For more add-ons and support: Upgrade your membership
Links: Community Builder - Languages - Adv/Pro/Dev membership - CBSubs Paid Subscriptions - GPL Templates - Hosting
Visit my CB Profile - Send me a Private Message (PM)
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