Failed payments

7 years 7 months ago #184125 by ejde
Suddenly, our site is no longer processing payments. This seemed to start around the time that I upgraded to the current release. Can someone please help? We are a paying customer.
7 years 7 months ago #184127 by ejde
Following up, once a membership plan is selected and I try to progress to Visa payment after my invoicing address is displayed, I am now sent through what looks like the beginnings of an endless loop before I end up with the error message:

Forbidden access
(Flooding)

This renders me at a dead end as a user. The basket is registered in the admin area of CB Subs, but the payment obviously is never allowed to take place. Please advise asap, as we are losing memberships.
7 years 7 months ago #184128 by ejde
OK, so further testing results in a successful tweak - under Global Settings, if I change the PCI-DSS settings to "force HTTPS on CBSubs forms" the payment screen appears. So, something broke in this upgrade regarding http/https. I'm happy to keep this here, although my bank does not require this setting since we don't store any CC info on the site. However, this should be investigated since it used to work, and no longer does under 1.2.2.
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