License Error: This license is cancelled

12 years 3 months ago #187847 by gavjof
Hi, I hope someone can help clear this up for me. I helped setup a CBSubs site a while ago and it is currenly version 1.1.1

Today I got about 12 License Error emails from this site running CBSubs.

The email read as follows:

On site xxxxxxx (www.xxxxxxxxxxxxxxxxxx.co.uk) there is a paid subscriptions license message:

License Error: This licence is cancelled, maybe due to a chargeback. Please check your CBSubs license status on Joomlapolis.com.

Please log into administrator area and check the plugin settings.


I check on this thread here: www.joomlapolis.com/forum/87-presales/163914-cbsubs-license-and-maintenance-periods

and found the following:

The CBSubs license is a lifetime deal but does (optionally) have a yearly maintenance period fee (first year is included in license purchase) for software upgrades. The following statements will help clarify this:


* The CBSubs license you purchase is a lifetime license and you can use it forever


If this is true how come when I view my CBSubs admin panel in Joomla I cannot access any other page?

- - gavjof - -

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12 years 3 months ago #187850 by nant
What is the username of the person that purchased the CBSubs license?

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12 years 3 months ago #187852 by nant

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