How do users change their credit card

11 years 1 month ago #115494 by tlawson84005
How do users change their credit card was created by tlawson84005
I'm using the latest version of CBSubs. I am using CBSubs to charge a recurring subscription fee to my site. Some of my users want to change their credit card information. I couldn't find a way to change it. They only thing I see on the subscription tab on the CB Profile is "Cancel" subscription. They don't want to cancel, they want to change their credit card.

I'm sure I'm not the only one with this problem. Does anyone know how to do this?

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11 years 1 month ago #115499 by krileon
Replied by krileon on topic Re:How do users change their credit card
What payment gateway are you using? If it's Paypal then they need to login to their Paypal account and change the credit card there. If it's Authorize.net I believe you'd have to do this for them manually (am not completely familiar with how Authorize.net handles payments).


Kyle (Krileon)
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11 years 1 month ago #115510 by tlawson84005
Replied by tlawson84005 on topic Re:How do users change their credit card
I'm using both. I understand how to change it with PayPal. It's not obvious how to change it with Authorize.net. In fact, they don't have an account with Authorize.net. That's why it's better than PayPal. The CBSubs interface is what needs to allow users to make a change with their credit card.

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11 years 1 month ago #115578 by beat
Replied by beat on topic Re:How do users change their credit card
In CBSubs 1.0.3 it's a cancel and re-subscribe.
CBSubs 1.1 should bring a "change credit card" function for authorize.net ARB.
You might be able to do it for the customer in auth.net admin side.

Beat - Community Builder Team Member

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11 years 1 month ago #115580 by tlawson84005
Replied by tlawson84005 on topic Re:How do users change their credit card
Any timeline on 1.1?

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11 years 1 month ago #115620 by krileon
Replied by krileon on topic Re:How do users change their credit card
tlawson84005 wrote:

Any timeline on 1.1?


Currently there is not a time frame for when 1.1 will release. We're working as quickly and efficiently as possible, but we prefer not to provide timeframes, release dates, etc... The best I can offer is "when it's ready".


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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