specific payment forms problem

9 years 6 months ago #128976 by carophil
Great! Now I understand why two buttons show up. However, the problem is that when I tried to remove one of the gateways I got the message "Cannot delete row id 1 because: 37 payment baskets exist for this gateway." Does this mean that I have to remove the account linked to this gateway then re-install them ?
***sigh***
9 years 6 months ago #129061 by krileon
carophil wrote:

Great! Now I understand why two buttons show up. However, the problem is that when I tried to remove one of the gateways I got the message "Cannot delete row id 1 because: 37 payment baskets exist for this gateway." Does this mean that I have to remove the account linked to this gateway then re-install them ?
***sigh***

You can not remove a payment gateway that has baskets attached to it. This means you've used that gateway to subscribe. You'll need to delete the subscriptions/baskets associated with the gateway then remove the gateway. If on a testing platform I recommend just clearing ALL baskets/subscriptions via your database. Tables you would need to empty as follows for a clean start (purchases wise, you will not lose plans, gateways, or configurations).

_cbsubs_donations
_cbsubs_history
_cbsubs_merchandises
_cbsubs_notifications
_cbsubs_payments
_cbsubs_payment_baskets
_cbsubs_payment_items
_cbsubs_subscriptions


Kyle (Krileon)
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