Best way to renew CBSubs

8 years 11 months ago #142617 by SCLRWeb
Our Maintenance seems to have expired...

what is the best option to renew maintenance so we can continue to get updates...

I have several issues that need to be addressed but figure I need to make sure that our maintenance is current.

Do we simply re-purchase another license? then add the maintenance to that?

Can we just purchase the maintenance alone?
8 years 10 months ago #142688 by krileon

Can we just purchase the maintenance alone?

Yes, please review the subscriptions tab of your profile and subscribe to a new maintenance package.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Templates - CBSubs - Hosting - Forge - Incubator - GroupJive
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM EST to 4:00 PM EST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
8 years 10 months ago #142692 by SCLRWeb
Okay...

That is the question...

what choices do we do for renewal of just maintenance?

Do you have to re-purchase the whole license?

basically in our case the 500 user + 1yr?

Just trying to get the process correct here...

Any Update on 1.1? Coming?
8 years 10 months ago #142700 by nant
Just locate your current license in your subscription tab in your profile and click on the options button. Then select a higher maintenance pack 2 years, etc.

There is no need to purchase a new license for the same installation.
Moderators: beatnantkrileon
Time to create page: 0.471 seconds