Best way to renew CBSubs

10 years 2 months ago #142617 by SCLRWeb
Best way to renew CBSubs was created by SCLRWeb
Our Maintenance seems to have expired...

what is the best option to renew maintenance so we can continue to get updates...

I have several issues that need to be addressed but figure I need to make sure that our maintenance is current.

Do we simply re-purchase another license? then add the maintenance to that?

Can we just purchase the maintenance alone?

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10 years 2 months ago #142688 by krileon
Replied by krileon on topic Re:Best way to renew CBSubs

Can we just purchase the maintenance alone?

Yes, please review the subscriptions tab of your profile and subscribe to a new maintenance package.


Kyle (Krileon)
Community Builder Team Member
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10 years 2 months ago #142692 by SCLRWeb
Replied by SCLRWeb on topic Re:Best way to renew CBSubs
Okay...

That is the question...

what choices do we do for renewal of just maintenance?

Do you have to re-purchase the whole license?

basically in our case the 500 user + 1yr?

Just trying to get the process correct here...

Any Update on 1.1? Coming?

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10 years 2 months ago #142700 by nant
Replied by nant on topic Re:Best way to renew CBSubs
Just locate your current license in your subscription tab in your profile and click on the options button. Then select a higher maintenance pack 2 years, etc.

There is no need to purchase a new license for the same installation.

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