CBSUBS Field error

9 years 11 months ago #102721 by loudvoice
As a subscriber who has bought the license for the CBSUBS where can i get support for the trouble i am having with it?

It is asking registrants to select a subscription field that is NOT compulsory or the default. I am losing business as a lot of people simply give up.
9 years 11 months ago #102722 by beat
Welcome, this is the right place for support, initially at least.

If you can explain more exactly your problem, I'm sure one of our team member will be able to help you.

I didn't understand what you mean exactly by "It is asking registrants to select a subscription field that is NOT compulsory or the default." ?

Beat - Community Builder Team Member

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9 years 11 months ago #102772 by krileon
I believe what's happening is your users are receiving an error at registration when they do not select a subscription and attempt to register, correct?

You can avoid this by having a free subscription set as the Default subscription. When users attempt to do the previous again they will not receive an error and will be given the default free subscription (doesn't have to grant them anything).


Kyle (Krileon)
Community Builder Team Member
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