Subscription problem question

9 years 11 months ago #109966 by neffmusic
I have my subscriptions set so when someone subscribes no matter waht day of the month the renewal is on the 1st of next month. This has worked fin for everyone until this month. I had someone subscribe on August 31st so their next payment should be on Sept 1st the next day. The payment never came and CB expired their subscription on the 1st. i went to the subscription in paypal and it says they started it on August 31st and the next payment is on Oct 1st. Anyone know what caused this? did they subscribe a little too close to the deadline and even though they did it on the 31st maybe it didn't complete through paypal until the 1st?
9 years 11 months ago #109989 by krileon
Have you tried with CBSubs 1.0.2 to see if issue is still present? If you have not yet upgraded please do so and report back if resolved.


Kyle (Krileon)
Community Builder Team Member
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