Cant update user profile info as administrator?
- shdale
- OFFLINE
-
New Member
- Posts: 9
- Thanks: 0
- Karma: 0
Add-ons
Add-ons
12 years 7 months ago #174523
by shdale
Hi, I cant seem to be able to update user profile data in the administrator backend. Does anyone know where I am going wrong here - I am getting 'not authorised' message but I am logging in as superadmin.
Cant update user profile info as administrator? was created by shdale
Hi, I cant seem to be able to update user profile data in the administrator backend. Does anyone know where I am going wrong here - I am getting 'not authorised' message but I am logging in as superadmin. Please Log in to join the conversation.
- shdale
- OFFLINE
-
New Member
- Posts: 9
- Thanks: 0
- Karma: 0
Add-ons
Add-ons
12 years 7 months ago #175108
by shdale
Replied by shdale on topic Re: Cant update user profile info as administrator?
Still having same problem. Can anyone help?
Please Log in to join the conversation.
nant
Team Member- OFFLINE
- Posts: 25531
- Thanks: 1834
- Karma: 877
12 years 7 months ago #175115
by nant
--
Nick (nant)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Tutorials + Search the forums
For more add-ons and support: Upgrade your membership
Links: Community Builder - Languages - Adv/Pro/Dev membership - CBSubs Paid Subscriptions - GPL Templates - Hosting
Visit my CB Profile - Send me a Private Message (PM)
Replied by nant on topic Re: Cant update user profile info as administrator?
Please look at our Help Us Help You article in the FAQ area.
Best to study that first and post again - this time giving more information and clear steps to reproduce.
Best to study that first and post again - this time giving more information and clear steps to reproduce.
--
Nick (nant)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Tutorials + Search the forums
For more add-ons and support: Upgrade your membership
Links: Community Builder - Languages - Adv/Pro/Dev membership - CBSubs Paid Subscriptions - GPL Templates - Hosting
Visit my CB Profile - Send me a Private Message (PM)
Please Log in to join the conversation.
- shdale
- OFFLINE
-
New Member
- Posts: 9
- Thanks: 0
- Karma: 0
Add-ons
Add-ons
12 years 7 months ago #175118
by shdale
Replied by shdale on topic Re: Cant update user profile info as administrator?
Thanks for the advice.
Exact PHP version = 5.2.5
Exact CB version = 1.4
Exact Joomla version = 1.5.23
Detailed description of problem. As described above -
Trying to update a user's profile account in back-end community builder but getting "not authorised" pop up message and account not updating. I have tried logging in to the back end as a super admin and an admin.
In CB config. > Moderation, I have set "Allow Moderators to Edit User Profiles" to "Administrators and Super Administrators only".
Need to get this working quickly - have some untidy accounts listing on my site that I need to tidy up asap.
Exact PHP version = 5.2.5
Exact CB version = 1.4
Exact Joomla version = 1.5.23
Detailed description of problem. As described above -
Trying to update a user's profile account in back-end community builder but getting "not authorised" pop up message and account not updating. I have tried logging in to the back end as a super admin and an admin.
In CB config. > Moderation, I have set "Allow Moderators to Edit User Profiles" to "Administrators and Super Administrators only".
Need to get this working quickly - have some untidy accounts listing on my site that I need to tidy up asap.
Please Log in to join the conversation.
- nant
- Team Member
- OFFLINE
- Posts: 25531
- Thanks: 1834
- Karma: 877
12 years 7 months ago #175124
by nant
--
Nick (nant)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Tutorials + Search the forums
For more add-ons and support: Upgrade your membership
Links: Community Builder - Languages - Adv/Pro/Dev membership - CBSubs Paid Subscriptions - GPL Templates - Hosting
Visit my CB Profile - Send me a Private Message (PM)
Replied by nant on topic Re: Cant update user profile info as administrator?
Are you sure you are logging in using super admin account?
Sorry I cannot replicate on my CB 1.7 test site.
Not sure if upgrading to CB 1.7 (from your CB 1.4) will help you, but you should.
Not a bug or CB issue because I cannot replicate on a clean J 1.5.23 site with CB 1.4 or CB 1.7 - If you can replicate on such a clean environment (without anything else installed) I will take a look.
Sorry I cannot replicate on my CB 1.7 test site.
Not sure if upgrading to CB 1.7 (from your CB 1.4) will help you, but you should.
Not a bug or CB issue because I cannot replicate on a clean J 1.5.23 site with CB 1.4 or CB 1.7 - If you can replicate on such a clean environment (without anything else installed) I will take a look.
--
Nick (nant)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Tutorials + Search the forums
For more add-ons and support: Upgrade your membership
Links: Community Builder - Languages - Adv/Pro/Dev membership - CBSubs Paid Subscriptions - GPL Templates - Hosting
Visit my CB Profile - Send me a Private Message (PM)
Please Log in to join the conversation.
- shdale
- OFFLINE
-
New Member
- Posts: 9
- Thanks: 0
- Karma: 0
Add-ons
Add-ons
12 years 7 months ago #175131
by shdale
Replied by shdale on topic Re: Cant update user profile info as administrator?
Yes, I am definitely logging in as Super Admin. I am using a 'Profile Manager' component - Could this be the source of the problem?
Please Log in to join the conversation.
Moderators: beat, nant, krileon
Time to create page: 0.196 seconds
-
You are here:
- Home
- Forums
- Community Discussions
- Community Builder
- Cant update user profile info as administrator?