| 
Welcome, Guest

TOPIC: Internal Server Error with CB 1.7

Internal Server Error with CB 1.7 1 year 8 months ago #174808

  • Back2Cali
  • Back2Cali
  • OFFLINE
  • Fresh Boarder
    Fresh Boarder
  • Posts: 10
  • Karma: -
Hi everybody,

I'm running a Joomla 1.7 website with Community Builder 1.7 and Kunena 1.7.
Unfortunately community builder seems to cause some issues in this combination.
I get several "Internal Server Error" Messages. These appear when I integrate avatars from CB into Kunena and accessing Kunena afterwards. Disabling the CB Avatar integration in Kunena let's me access the forum again. Also in the Administrator backend when clicking on "User Management" "Tab Management" and "Field Management" the same internal error message appears. Everything else can be accessed as usual.

Does anyone know what might cause this and more important how to fix it? I'm running this website on Greengeeks which is known for being totally Joomla compatible. Also I had an existing joomla userbase running on an Joomla 1.5 installation with community builder installed. I took those tables out of the database to integrate them into a fresh and clean J1.7 installation (after upgrading with JUpgrade I took the database of the upgraded installation).

So does anyone know how I can solve this? Unfortunately the logfiles of the server don't help me finding out what causes this...

Thanks!

BYE
Christian
The administrator has disabled public write access.

Re: Internal Server Error with CB 1.7 1 year 8 months ago #175872

  • trace11
  • trace11
  • OFFLINE
  • Fresh Boarder
    Fresh Boarder
  • Posts: 1
  • Karma: -
I got this same error. I've temporarily disabled avatar use, but am considering removing CB altogether if this doesn't get resolved soon.

Totally bogus.
The administrator has disabled public write access.

Re: Internal Server Error with CB 1.7 1 year 8 months ago #175880

  • nant
  • nant
  • ONLINE
  • Administrator
    Administrator
  • Posts: 19501
  • Karma: 762
Suggest you look at error logs or at least follow our FAQ articles to debug.

If you are a newbie and have an internal server error you should contact your host for assistance.

Your environment is causing this error and only someone on your environment can debug.
The administrator has disabled public write access.

Re: Internal Server Error with CB 1.7 1 year 8 months ago #175881

  • nant
  • nant
  • ONLINE
  • Administrator
    Administrator
  • Posts: 19501
  • Karma: 762
trace11 wrote:
I got this same error. I've temporarily disabled avatar use, but am considering removing CB altogether if this doesn't get resolved soon.

Totally bogus.

Well everything works just fine on a dozen or so test sites I have with CB 1.7 and Joomla 1.5.23 / Joomla 1.7, so no bugs for my on my testing (or thousands of other users).

No resolution exists because no data has been provided from your end.
The administrator has disabled public write access.

Re: Internal Server Error with CB 1.7 1 year 8 months ago #175907

  • Back2Cali
  • Back2Cali
  • OFFLINE
  • Fresh Boarder
    Fresh Boarder
  • Posts: 10
  • Karma: -
I checked my logfiles but nothing appeared there. So I contacted the provider and they told me that I was running either on to much memory or consume to much CPU. So I checked my CPanel Account for either one of them at it seems that for whatever reason every time I will do something with CB or any access for a profile happens, it all over sudden consumes more than the 512MB ram that are allowed on my hosting package.

So what data do you exactly need from me to recreate this error? I'm as you pointed out a CB Newbie and would like to provide you all data so I might get a hint what's wrong.

Thank you very much!
The administrator has disabled public write access.

Re: Internal Server Error with CB 1.7 1 year 8 months ago #175909

  • nant
  • nant
  • ONLINE
  • Administrator
    Administrator
  • Posts: 19501
  • Karma: 762
Back2Cali wrote:
I checked my logfiles but nothing appeared there. So I contacted the provider and they told me that I was running either on to much memory or consume to much CPU. So I checked my CPanel Account for either one of them at it seems that for whatever reason every time I will do something with CB or any access for a profile happens, it all over sudden consumes more than the 512MB ram that are allowed on my hosting package.

So what data do you exactly need from me to recreate this error? I'm as you pointed out a CB Newbie and would like to provide you all data so I might get a hint what's wrong.

Thank you very much!

Please turn on Joomla debug and check if memory error occurs.

You can also follow this article to check your memory:

magazine.joomla.org/issues/Issue-Dec-201...-share-of-PHP-memory
The administrator has disabled public write access.
Time to create page: 0.212 seconds