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Urgent: after installing CB can no longer log in

12 years 1 month ago #196379 by EddyH
Urgent: after installing CB can no longer log in was created by EddyH
Hi,

I have installed CB1.8 according to the installation guide provided in the zip file.
I can no longer log in, neither in the front end nor the back end.
Also registration does not work: "You are not authorized to view this page! You need to log in."

I was using ExtendedReg before, but I did uninstall first - as said in the installation guide.

Need your urgent help.

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12 years 1 month ago #196387 by nant
Replied by nant on topic Re: Urgent: after installing CB can no longer log in
you did something wrong - there is no way CB can cause your backend login to fail.
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12 years 1 month ago #196390 by EddyH
Replied by EddyH on topic Re: Urgent: after installing CB can no longer log in
I'm sure I did… but have no clue what
After installation CB1.8 I deactivated ExtendedReg and changed the Log in form and the Registration form to those of CB. That's all. With this horrible impact.

I think it is rather weird that this can happen. Any advise how to resolve?
Thanks for the quick reply.

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12 years 1 month ago #196402 by nant
Replied by nant on topic Re: Urgent: after installing CB can no longer log in

EddyH wrote: I'm sure I did… but have no clue what
After installation CB1.8 I deactivated ExtendedReg and changed the Log in form and the Registration form to those of CB. That's all. With this horrible impact.

I think it is rather weird that this can happen. Any advise how to resolve?
Thanks for the quick reply.


You must have disabled the Joomla Authentication plugin.
If so you will need to manually find it in the joomla extensions table and enable it your phpmyadmin.
--
Nick (nant)
Community Builder Team Member
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12 years 1 month ago #196405 by EddyH
Replied by EddyH on topic Re: Urgent: after installing CB can no longer log in
It does't look like it is disabled: (exported the extensions db to Excel)


Any further suggestion to resolve?
Attachments:

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12 years 1 month ago #196421 by nant
Replied by nant on topic Re: Urgent: after installing CB can no longer log in

EddyH wrote: It does't look like it is disabled: (exported the extensions db to Excel)



Any further suggestion to resolve?


Would really help if i knew what you did wrong ...

Next suggestion: look at System Joomla User plugin.

Please note: Nowhere in CB Installation documentation or readme files does it state to touch any Joomla plugins.
--
Nick (nant)
Community Builder Team Member
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The following user(s) said Thank You: EddyH

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