wendiwebgirl@yahoo.com wrote: I need to download the CB Virtuemart plugin however I cannot get to it - it asks me to upgrade but I have and Advanced membership. I cannot open a support ticket either. Can some one tell me what I can do to resolve this

You are a Professional member so you can download from the following areas:

Professional Downloads:
www.joomlapolis.com/downloads/downloads-single-items/cat_view/76-professional-member-download-area

Advanced Downloads:
www.joomlapolis.com/downloads/downloads-single-items/cat_view/56-advanced-member-download-area

As a Professional member you are allowed 1 support ticket that you can access from the Support menu -> Open Ticket.

There is no response time advantage in opening a private ticket - you can post your issues and questions on this forum or the Professional support forum.