Hi,
I've managed to customize the template and css almost perfectly to suit my site except one little thing that I wasn't able to change (because I didn't know where to look for), namely the received message that is automatically included in the reply input text area, which in my opinion takes too much room in the input area so many users get quickly confused by it at first.
IMO it would be much better if the quoted message would appear deeper in the text area leaving at least 4-5 empty rows for a reply message to be typed in.
How do I go on to modify this setting and where do I have to look for it?
Thx