Paiement ok but subscription not update

14 years 11 months ago #102104 by thefbi
Hello,

I configured the payment with Paypal, all goes well at the time of payment, I have the confirmation message, but my subscription does not update. It's as if I had not subscribed?

Have you any idea?


My config : Joomla 1.5.8 / CB 1.2.1 et cbsubs 1.0.1


Thank you,

Frédéric Bianchi

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14 years 11 months ago #102200 by beat
thefbi wrote:

Hello,

I configured the payment with Paypal, all goes well at the time of payment, I have the confirmation message, but my subscription does not update. It's as if I had not subscribed?

Have you any idea?


My config : Joomla 1.5.8 / CB 1.2.1 et cbsubs 1.0.1


Thank you,

Frédéric Bianchi


Hard to tell with little information.

Take a look at:

- "Notifications": did you receive notifications from Paypal ? if not, then IPN and PDT are probaly not enabled at paypal (see CBSubs manual and instructions on the the paypal gateway page for instructions on configuring at paypal).

- if IPN and PDT are visible, take a look at "Payments": did it record the payment ?

- if all is ok, "History and Errors log" list may help understanding what happened.
- was the payment instant or first pending (echeck) ?

Beat - Community Builder Team Member

Before posting on forums: Read FAQ thoroughly -- Help us spend more time coding by helping others in this forum, many thanks :)
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14 years 11 months ago #102209 by thefbi
Replied by thefbi on topic Re:Paiement ok but subscription not update
Hello,

- notifications is ok, for the buyer and for the vendor.

- Paiements are comptabilised in "paiements".

- Paiement status is completed.

But i have the error log :

[code:1]Error log
Event time: 16/06/2009 17:08:27
Message: NOTICE: Undefined property: moscomprofilerUser::$cb_cpay_inv_address_city in /home/videosde/public_html/components/com_comprofiler/plugin/user/plug_cbpaidsubscriptions/plugin/cbsubsgoogleanalytics/cbsubs.googleanalytics.php on line 0 Trace: called in class getcbsubsgoogleanalyticsTab::onCPayAfterPaymentStatusUpdateEvent(object(moscomprofilerUser), object(cbpaidPaymentBasket), array(0 => object(cbpaidMerchandiseRecord)), "Completed", "NotInitiated", "web_accept", object(cbpaidsubscriptionsNotification)) called in function call_user_func_array(array(0 => object(getcbsubsgoogleanalyticsTab), 1 => "onCPayAfterPaymentStatusUpdateEvent"«»), array(0 => object(moscomprofilerUser), 1 => object(cbpaidPaymentBasket), 2 => array(0 => object(cbpaidMerchandiseRecord)), 3 => "Completed", 4 => "NotInitiated", 5 => "web_accept", 6 => object(cbpaidsubscriptionsNotification))) on line 541 in file plugin.class.php called in class cbPluginHandler::call("506", "onCPayAfterPaymentStatusUpdateEvent", "getcbsubsgoogleanalyticsTab", array(0 => object(moscomprofilerUser), 1 => object(cbpaidPaymentBasket), 2 => array(0 => object(cbpaidMerchandiseRecord)), 3 => "Completed", 4 => "NotInitiated", 5 => "web_accept", 6 => object(cbpaidsubscriptionsNotification))) on line 499 in file plugin.class.php called in class cbPluginHandler::trigger() on line 0 in file cbpaidsubscriptions.pay.php called in class cbpaidPayHandler::updatePaymentStatus() on line 0 in file cbpaidsubscriptions.paypal.php called in class cbpaidpaypal::getTabComponent() on line 0 in file cbpaidsubscriptions.php called in class getcbpaidsubscriptionsTab::getTabComponent() on line 0 in file cbpaidsubscriptions.php called in class CBplug_cbpaidsubscriptions::getCBpluginComponent("onCPayAfterPaymentStatusUpdateEvent", array(0 => object(moscomprofilerUser), 1 => object(cbpaidPaymentBasket), 2 => array(0 => object(cbpaidMerchandiseRecord)), 3 => "Completed", 4 => "NotInitiated", 5 => "web_accept", 6 => object(cbpaidsubscriptionsNotification))) called in function call_user_func_array(object(moscomprofilerUser), object(cbParamsBase), object(cbpaidPaymentBasket), "web_accept", "Completed", 105, object(cbpaidsubscriptionsNotification), 1, 0, 0) on line 541 in file plugin.class.php called in class cbPluginHandler::call(object(cbParamsBase), object(cbpaidPaymentBasket), NULL, object(moscomprofilerUser), 1, array("mc_gross" => "0.01", "invoice" => "U567466977822803", "protection_eligibility" => "Ineligible", "address_status" => "unconfirmed", "payer_id" => "C5FE9DEB47DVY", "tax" => "0.00", "address_street" => "ch. du Boisy 42", "payment_date" => "08:08:25 Jun 16, 2009 PDT", "payment_status" => "Completed", "charset" => "windows-1252", "address_zip" => "1004", "first_name" => "Fr
Table affected: -
Table Key:
Change:
Change:
Username: System
Full name: -
User Id: 0
IP Address: 66.211.170.66
Log Priority: Notice
Log Id: 439[/code:1]


and an other :

[code:1]Error log
Event time: 16/06/2009 17:08:27
Message: NOTICE: Undefined property: moscomprofilerUser::$cb_cpay_inv_address_state in /home/videosde/public_html/components/com_comprofiler/plugin/user/plug_cbpaidsubscriptions/plugin/cbsubsgoogleanalytics/cbsubs.googleanalytics.php on line 0 Trace: called in class getcbsubsgoogleanalyticsTab::onCPayAfterPaymentStatusUpdateEvent(object(moscomprofilerUser), object(cbpaidPaymentBasket), array(0 => object(cbpaidMerchandiseRecord)), "Completed", "NotInitiated", "web_accept", object(cbpaidsubscriptionsNotification)) called in function call_user_func_array(array(0 => object(getcbsubsgoogleanalyticsTab), 1 => "onCPayAfterPaymentStatusUpdateEvent"«»), array(0 => object(moscomprofilerUser), 1 => object(cbpaidPaymentBasket), 2 => array(0 => object(cbpaidMerchandiseRecord)), 3 => "Completed", 4 => "NotInitiated", 5 => "web_accept", 6 => object(cbpaidsubscriptionsNotification))) on line 541 in file plugin.class.php called in class cbPluginHandler::call("506", "onCPayAfterPaymentStatusUpdateEvent", "getcbsubsgoogleanalyticsTab", array(0 => object(moscomprofilerUser), 1 => object(cbpaidPaymentBasket), 2 => array(0 => object(cbpaidMerchandiseRecord)), 3 => "Completed", 4 => "NotInitiated", 5 => "web_accept", 6 => object(cbpaidsubscriptionsNotification))) on line 499 in file plugin.class.php called in class cbPluginHandler::trigger() on line 0 in file cbpaidsubscriptions.pay.php called in class cbpaidPayHandler::updatePaymentStatus() on line 0 in file cbpaidsubscriptions.paypal.php called in class cbpaidpaypal::getTabComponent() on line 0 in file cbpaidsubscriptions.php called in class getcbpaidsubscriptionsTab::getTabComponent() on line 0 in file cbpaidsubscriptions.php called in class CBplug_cbpaidsubscriptions::getCBpluginComponent("onCPayAfterPaymentStatusUpdateEvent", array(0 => object(moscomprofilerUser), 1 => object(cbpaidPaymentBasket), 2 => array(0 => object(cbpaidMerchandiseRecord)), 3 => "Completed", 4 => "NotInitiated", 5 => "web_accept", 6 => object(cbpaidsubscriptionsNotification))) called in function call_user_func_array(object(moscomprofilerUser), object(cbParamsBase), object(cbpaidPaymentBasket), "web_accept", "Completed", 105, object(cbpaidsubscriptionsNotification), 1, 0, 0) on line 541 in file plugin.class.php called in class cbPluginHandler::call(object(cbParamsBase), object(cbpaidPaymentBasket), NULL, object(moscomprofilerUser), 1, array("mc_gross" => "0.01", "invoice" => "U567466977822803", "protection_eligibility" => "Ineligible", "address_status" => "unconfirmed", "payer_id" => "C5FE9DEB47DVY", "tax" => "0.00", "address_street" => "ch. du Boisy 42", "payment_date" => "08:08:25 Jun 16, 2009 PDT", "payment_status" => "Completed", "charset" => "windows-1252", "address_zip" => "1004", "first_name" => "Fr
Table affected: -
Table Key:
Change:
Change:
Username: System
Full name: -
User Id: 0
IP Address: 66.211.170.66
Log Priority: Notice
Log Id: 440[/code:1]


and

[code:1]Error log
Event time: 16/06/2009 17:08:27
Message: NOTICE: Undefined property: moscomprofilerUser::$cb_cpay_inv_address_country in /home/videosde/public_html/components/com_comprofiler/plugin/user/plug_cbpaidsubscriptions/plugin/cbsubsgoogleanalytics/cbsubs.googleanalytics.php on line 0 Trace: called in class getcbsubsgoogleanalyticsTab::onCPayAfterPaymentStatusUpdateEvent(object(moscomprofilerUser), object(cbpaidPaymentBasket), array(0 => object(cbpaidMerchandiseRecord)), "Completed", "NotInitiated", "web_accept", object(cbpaidsubscriptionsNotification)) called in function call_user_func_array(array(0 => object(getcbsubsgoogleanalyticsTab), 1 => "onCPayAfterPaymentStatusUpdateEvent"«»), array(0 => object(moscomprofilerUser), 1 => object(cbpaidPaymentBasket), 2 => array(0 => object(cbpaidMerchandiseRecord)), 3 => "Completed", 4 => "NotInitiated", 5 => "web_accept", 6 => object(cbpaidsubscriptionsNotification))) on line 541 in file plugin.class.php called in class cbPluginHandler::call("506", "onCPayAfterPaymentStatusUpdateEvent", "getcbsubsgoogleanalyticsTab", array(0 => object(moscomprofilerUser), 1 => object(cbpaidPaymentBasket), 2 => array(0 => object(cbpaidMerchandiseRecord)), 3 => "Completed", 4 => "NotInitiated", 5 => "web_accept", 6 => object(cbpaidsubscriptionsNotification))) on line 499 in file plugin.class.php called in class cbPluginHandler::trigger() on line 0 in file cbpaidsubscriptions.pay.php called in class cbpaidPayHandler::updatePaymentStatus() on line 0 in file cbpaidsubscriptions.paypal.php called in class cbpaidpaypal::getTabComponent() on line 0 in file cbpaidsubscriptions.php called in class getcbpaidsubscriptionsTab::getTabComponent() on line 0 in file cbpaidsubscriptions.php called in class CBplug_cbpaidsubscriptions::getCBpluginComponent("onCPayAfterPaymentStatusUpdateEvent", array(0 => object(moscomprofilerUser), 1 => object(cbpaidPaymentBasket), 2 => array(0 => object(cbpaidMerchandiseRecord)), 3 => "Completed", 4 => "NotInitiated", 5 => "web_accept", 6 => object(cbpaidsubscriptionsNotification))) called in function call_user_func_array(object(moscomprofilerUser), object(cbParamsBase), object(cbpaidPaymentBasket), "web_accept", "Completed", 105, object(cbpaidsubscriptionsNotification), 1, 0, 0) on line 541 in file plugin.class.php called in class cbPluginHandler::call(object(cbParamsBase), object(cbpaidPaymentBasket), NULL, object(moscomprofilerUser), 1, array("mc_gross" => "0.01", "invoice" => "U567466977822803", "protection_eligibility" => "Ineligible", "address_status" => "unconfirmed", "payer_id" => "C5FE9DEB47DVY", "tax" => "0.00", "address_street" => "ch. du Boisy 42", "payment_date" => "08:08:25 Jun 16, 2009 PDT", "payment_status" => "Completed", "charset" => "windows-1252", "address_zip" => "1004", "first_name" => "Fr
Table affected: -
Table Key:
Change:
Change:
Username: System
Full name: -
User Id: 0
IP Address: 66.211.170.66
Log Priority: Notice
Log Id: 441[/code:1]




Thing that help, regards,

Frédéric Bianchi


I edit this, have try to delete my Google analytic key and test another paiement, i dont have the error log anymore, but the problem persist....

Post edited by: thefbi, at: 2009/06/16 17:34




Another edit,

the first try was with paiement type merchandise, and dont work.

I have try to do a user Subscription Plan, and it is ok now.

But i dont understand why merchandise wont work.

I dont andurstund good the difference betwen them ?

Post edited by: thefbi, at: 2009/06/16 17:50

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