Hi,
We just purchased cbsubs this morning (with maintenance). I'd love to give it a rave review but I cannot get it to work. I've trolled the cbsubs forum but haven't seen a solution that works. Unfortunately 'changing my hosting company' is not a solution.

I followed the installation instructions to the letter But I cannot get to the Cb Paid Subscriptions -> settings page. I get this instead:
*****
a 500 Server Error
A misconfiguration on the server caused a hiccup. Check the server logs, fix the problem, then try again
****

I checked the logs and there is nothing for today.

Ioncube is installed. curl installed. File permissions are correct.

Here is my environment (on bluehost):
joomla 1.5.10
PHP: 5.2.9
Apache: 2.2.11
mysql:5.0.75

I think it's on a shared server but that shouldn't matter if I've got control of the php.ini (which I do) and .htaccess to boot. This installation is in a dev folder inside the site root, using the php.ini in the root. .htaccess handlers have been removed in the dev folder, just in case.

Can anyone help me out here? Also, we purchased maintenance, but I am not sure what that entails. Is that just upgrades or can I get some one on one to get this resolved before the trial period has expired?

Thanks in advance!

update: it appears that the dev folder is using the php.ini in the root so the ioncube path may wrong relative to the installation (in dev). There is a php.ini in the dev folder but it is apparently not being used.

Does anyone know how I can get it to use the php.ini in the dev folder instead of the one in the root? (...if that is in fact the problem.)

Thanks so much for your reply.

I just tried everything on your list and still no luck. I have put a ticket in with the hosting company and am waiting for a reply.

In the meantime, I installed cbsubs on the live site, which is in the root so the environment is identical. I can get to the cbsubs settings on that site. Yay for that, but I really need to have it installed and operational on the dev site.

I think there is a path issue somewhere but I don't know where to begin looking.