1. Forums
  3. Support and Presales
  5. Professional Members Support
  7. [SOLVED] Unable to download CBSubs or instructions

[SOLVED] Unable to download CBSubs or instructions

12 years 10 months ago - 12 years 10 months ago #168386 by ahollands
[SOLVED] Unable to download CBSubs or instructions was created by ahollands
I'm having problems downloading the CBSubs file. It's downloading at very slow speeds 5-6KB/sec. I don't have any download managers on and I've tried in chrome and firefox. I'm able to download from other sites at normal speeds. It seems to be interrupted when it gets to 1.5MB.

Any suggestions?

Cheers
Andy

edit: Tried it from a different computer on a different network and it had the same speed issue and was interrupted before it completed.

Please Log in to join the conversation.

12 years 10 months ago - 12 years 10 months ago #168401 by ahollands
Replied by ahollands on topic Re: Unable to download CBSubs or instructions
I remotely accessed a PC in the UK and downloaded it without issue.
Topic can be closed now.

Please Log in to join the conversation.

12 years 10 months ago #168468 by beat
Replied by beat on topic Re: Unable to download CBSubs or instructions
We are noticing a degraded connectivity from Australia through your report and a few others, and have raised a ticket with our datacenter to remedy this.

However we need your help to find where the pearing with the issue is:

Can you please Private Message me (click on my picture then on "Message" "Send Private Message") your IP address whatismyipaddress.com/ as well as a traceroute to our site ?

For the traceroute result, please type command in your terminal / cmd app:

traceroute www.joomlapolis.com

and private-message me the result ?

Thanks a lot in advance, and sorry for the inconvenience.
Beat - Community Builder Team Member

Before posting on forums: Read FAQ thoroughly -- Help us spend more time coding by helping others in this forum, many thanks :)
CB links: Our membership - CBSubs - Templates - Hosting - Forge - Send me a Private Message (PM) only for private/confidential info

Please Log in to join the conversation.

Moderators: beat, nant, krileon
  1. Forums
  3. Support and Presales
  5. Professional Members Support
  7. [SOLVED] Unable to download CBSubs or instructions
Time to create page: 0.235 seconds

Facebook Twitter LinkedIn

    You are here:  
  1. Home
  2. Forums
  3. Support and Presales
  4. Professional Members Support
  5. [SOLVED] Unable to download CBSubs or instructions

Search

Login / Logout

User Menu