Users remain in unconfirmed state
- sdureja
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14 years 3 weeks ago #130818
by sdureja
Users remain in unconfirmed state was created by sdureja
I am using CB 1.2.1. I have following configuration
Require Admin approval: No
Require email confirmation: Yes
We randomly see scenarios where 5-10% users although they confirm via email they still stay in unconfirmed state.
Is this know issue. What could be scenarios leading to this.
As workaround we manually approve all users as admin which are sitting in unconfirmed state
Require Admin approval: No
Require email confirmation: Yes
We randomly see scenarios where 5-10% users although they confirm via email they still stay in unconfirmed state.
Is this know issue. What could be scenarios leading to this.
As workaround we manually approve all users as admin which are sitting in unconfirmed state
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nant
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14 years 3 weeks ago #130819
by nant
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Nick (nant)
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Replied by nant on topic Re:Users remain in unconfirmed state
Upgrade to CB 1.2.2 please.
This is not a known issue.
It works fine on my tests.
It also works fine on your environment 90% of the time.
So something is happening 10% of the time.
Its not the code - doesn't change randomly.
Perhaps your 10% users are not clicking on the confirmation link? Or something is blocking the URL they are clicking on from their end?
Cannot debug something that is not reproducible.
This is not a known issue.
It works fine on my tests.
It also works fine on your environment 90% of the time.
So something is happening 10% of the time.
Its not the code - doesn't change randomly.
Perhaps your 10% users are not clicking on the confirmation link? Or something is blocking the URL they are clicking on from their end?
Cannot debug something that is not reproducible.
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Nick (nant)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Tutorials + Search the forums
For more add-ons and support: Upgrade your membership
Links: Community Builder - Languages - Adv/Pro/Dev membership - CBSubs Paid Subscriptions - GPL Templates - Hosting
Visit my CB Profile - Send me a Private Message (PM)
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