White Screen on submitting registration
- alexwalker
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13 years 1 month ago - 13 years 1 month ago #157532
by alexwalker
White Screen on submitting registration was created by alexwalker
Nant, my users are getting a white screen after registration and then when they receive the email asking them to confirm the link it says they do not have permission to access this page. Shoudl I count my losses and restore my site from a backup? Any ideas? I have the latest version of CommunityBuilder 1.4 and Joomla 1.5.22 hosted on Rochen. I have tried creating a registration and it will not log me in even when I have approved the registration manually.
Last edit: 13 years 1 month ago by nant.
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nant
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13 years 1 month ago - 13 years 1 month ago #157543
by nant
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Nick (nant)
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Replied by nant on topic Re:White Screen on submitting registration
Do you have a public menu item to CB Profile as required by installation document?
Are all you plugins published for Everyone?
Please follow our FAQ Help Us Help You article and post versions, perform debug actions and give feedback.
Also check your error logs.
Are all you plugins published for Everyone?
Please follow our FAQ Help Us Help You article and post versions, perform debug actions and give feedback.
Also check your error logs.
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Nick (nant)
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Last edit: 13 years 1 month ago by nant.
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- alexwalker
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13 years 1 month ago - 13 years 1 month ago #157550
by alexwalker
Replied by alexwalker on topic Re:White Screen on submitting registration
Yes I have a CB menu published
Yes all plugins are available Public
Please see attached the view code for the white blank page
Try registering at www.theomm.com
Thanks
Yes all plugins are available Public
Please see attached the view code for the white blank page
Try registering at www.theomm.com
Thanks
Last edit: 13 years 1 month ago by alexwalker.
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- nant
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13 years 1 month ago #157553
by nant
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Nick (nant)
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Replied by nant on topic Re:White Screen on submitting registration
Please disable your third party plugins and test again.
Most likely something you installed extra.
Example email address verification field/hack?
Or geocode field?
Most likely something you installed extra.
Example email address verification field/hack?
Or geocode field?
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Nick (nant)
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- alexwalker
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13 years 1 month ago #157556
by alexwalker
Replied by alexwalker on topic Re:White Screen on submitting registration
I have tried geocode, email repeat plugins and nothing doing. The only thing I installed recently was JNews and I unpublished all their plugins and still I get the white screen after submitting registration. If I Press F5 then I get the submission complete page and you may login. Are you able to take a look for me?
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- nant
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13 years 1 month ago #157570
by nant
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Nick (nant)
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Replied by nant on topic Re:White Screen on submitting registration
Please follow FAQ article guidance and test with debug mode and maximum error reporting configured in joomla global configuration
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Nick (nant)
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